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What support do you provide to franchisees?

The UPS Store, Inc. provides franchise owners support from day one by offering you the resources, knowledge and training to help you get your business up and running. And, that support continues throughout your journey as a The UPS Store® franchisee.

When you partner with The UPS Store, Inc., you will receive the support you’ll need to start, operate and grow your franchised business. Here’s an overview of the franchise owner support systems you’ll have access to when you team up with The UPS Store, Inc.:

Opening your Center

We provide you the training, resources and other support to help you get your business up and running. Our support includes our review of your proposed location against our site selection criteria, provision of third-party resources with respect to your securing of financing, approval of your lease, provision of a design for your center, and the provision of a center development coordinator who will provide you with contacts for approved or designated contractors for the center build-out.

Running your Center

The UPS Store, Inc. has a comprehensive training program designed to make sure you have access to the knowledge and resources it takes to successfully operate your center. Click here to learn more learn more about our robust four-phase training program.

Growing your business

We also provide extensive marketing and advertising support to help you promote and grow your business. The UPS Store® centers benefit from ongoing national advertising campaigns that we run that help increase brand awareness. In addition to national marketing efforts, we also invest in regional and local advertising and marketing campaigns designed to build awareness for your business in your local community and ultimately help drive customers to your location.

Additional franchisor support services

The UPS Store, Inc. also has specific programs to support specific types of franchisees. For example, as a proud member of the VetFran program, The UPS Store, Inc. offers qualifying veterans a $10,000 discount off their initial franchise fee for their first The UPS Store® Center that is a traditional (non-rural) location.

Click here for more details on franchisor support services from The UPS Store.

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Request more information about franchisor support services

Please complete the Information Request form above, and one of our business development managers will reach out to schedule a time to speak with you about how to start a franchise with The UPS Store, Inc. after you receive our current Franchise Disclosure Document.

Want to learn more?

Find out more about franchising with The UPS Store, Inc. by checking out our available franchise locations; or by learning more about the different types of franchise opportunities and programs we have available.

 
The information on this web page should not be construed as an offer to sell any The UPS Store® franchises. The offer of a franchise can only be made through the delivery of a franchise disclosure document.
 
All information on this web page is qualified by and subject to the disclosures set forth in our franchise disclosure document. None of the information included not this page is meant to contradict or modify any of the disclosures set forth in our franchise disclosure document.
 
To learn more about franchising with The UPS Store® and participate in a live question and answer session, attend one of our weekly webinars.
We Proudly Support Our Veterans

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $10,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Ranked for 29 Consecutive Years

Ranked for 29 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for 29 years and remains in the top 5 overall for the third consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

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Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.

See the Full Testimonial