You are using an unsupported and out-of-date browser. Please use another, more recent browser for an optimal site experience.

The UPS Store Franchise Information – Frequently Asked Questions

Hundreds of entrepreneurs benefit from The UPS Store® franchise ownership. Now it’s your turn. Our network offers more than 35 years of franchising experience. We've learned what works through the years, and you can benefit from that knowledge. The UPS Store® provides extensive training and support in financing opportunities and marketing, helping your business grow and serve your small business community. We’re expanding nationwide!

How much does a franchise cost with The UPS Store, Inc.?

The UPS Store, Inc. offers a variety of location-type franchise opportunities to fit the different needs of our franchise owners and the marketplace. Startup franchise costs vary based on the type of center, the size of the center, and the location of the center. Continue reading to learn more.


Does The UPS Store® offer franchise finance options?

Yes. The UPS Store, Inc. provides access to certain third-party franchise financing options. Continue reading to learn more.


What is the franchise investment comparison between The UPS Store, Inc. and other brands?

For further information see our current Franchise Disclosure Document. Thank you for your interest in exploring The UPS Store®: franchise opportunities!

Continue reading to learn more about estimated initial investment information for a sample of other franchise systems.


How much are franchise royalties with The UPS Store®?

As indicated in our current Franchise Disclosure Document, The UPS Store, Inc. collects 8.5 percent of franchise owners’ adjusted gross monthly sales, five percent of which covers royalties and 3.5 percent of which goes to local and national marketing efforts. Keep reading to learn about franchise royalties with The UPS Store, Inc.


What are the financial requirements to start a franchise with The UPS Store, Inc.?

To help ensure that franchise owners can capitalize on their investment, The UPS Store, Inc. requires prospective franchisees to have at least $60,000 in liquid assets. You can meet this requirement with any combination of cash, bonds, stocks, mutual funds, retirement accounts or other non-borrowed sources. Continue reading to learn more about the financial obligations of being a franchise owner with The UPS Store, Inc.


Does The UPS Store, Inc. offer special franchise opportunities for veterans?

There are currently more than 200 veteran franchisees who own more than 300 The UPS Store® centers. We’re committed to growing those numbers by providing business opportunities that help veterans thrive in their post-military careers. Continue reading to learn why veterans are uniquely suited for franchise ownership with The UPS Store, Inc.


Are there The UPS Store® franchises for sale near me?

The UPS Store, Inc. has available franchise opportunities in markets across the country. These opportunities include existing centers that are for sale and ready for business under new ownership, along with opportunities to open new centers in untapped markets. Continue reading to learn more about franchise opportunities near you.


Where will my The UPS Store Center be located?

The UPS Store, Inc. has franchise opportunities available in states across the country. Our franchise development team will work with you to help you find the right opportunity and market for you. Read on to learn more about how we determine the location of new The UPS Store® centers.


Who ultimately selects the location for The UPS Store® franchise in the area I am interested in?

The UPS Store, Inc. will work with you to help you find an acceptable location based on your preferences, available markets and the company’s overall franchise system expansion goals and site selection criteria. We must approve the location of your center, but the final decision and responsibility on franchise site selection will be yours. Read on to learn how you’ll work with a local representative from The UPS Store, Inc. to choose your location.


What are The UPS Store® franchise store-in-store locations?

Our franchise store-in-store non-traditional offerings allow qualified franchisees to put The UPS Store® center within the premises of existing businesses like hotels and convention centers, and smaller shops in hardware stores and pharmacies. Continue reading to learn more about store-in-store locations.


What do I get when I invest in The UPS Store® Franchise Opportunity?

When you invest in a The UPS Store® franchise opportunity, you’re purchasing a lot more than an opportunity to develop a brick-and-mortar business. You also get the benefit of the robust training, support, name recognition and reputation of The UPS Store® franchise system. Continue reading to learn more about the power of The UPS Store® name.


What are the criteria for the rural franchise program?

We use characteristics such as population size and population density of a geographic area to determine if a market will be considered rural under our franchise offering. Read on to learn more about our commitment to providing exceptional business and printing services to rural markets. Continue reading to learn more.


How do I start a franchise business?

The UPS Store, Inc. is here to help you learn how to start a The UPS Store® franchise and provide guidance throughout the process. Keep reading to learn how to start a franchise with The UPS Store, Inc..


What franchises are available with The UPS Store®?

At any given time, The UPS Store, Inc. has existing centers available for purchase and new markets prime for a new center opening. Continue reading to learn more about what franchise opportunities The UPS Store, Inc. has available.


What support do you provide to franchisees?

The UPS Store, Inc. provides franchise owners support from day one by offering you the resources, knowledge and training to help you get your business up and running. And, that support continues throughout your journey as a The UPS Store® franchisee. Continue reading to learn more.


Can I own more than one The UPS Store® location?

Yes. At The UPS Store, Inc. we love having qualified franchise owners expand their business by opening additional centers. For qualified existing franchisees, The UPS Store, Inc. may even be able to provide reduced franchise fees to help owners grow their footprint. Continue reading to learn more about how The UPS Store, Inc. supports franchise owners with multiple centers.


Do franchise owners receive help designing their The UPS Store® centers?

Yes. To maintain a consistent and high-quality brand image, The UPS Store, Inc. assists its franchisees with the center design... Keep reading to learn more about how we help you design your store.


What are the typical dimensions of a The UPS Store® Location?

Traditional The UPS Store® locations range in size between 800 and 1,800 square feet. Continue reading to learn more about the standard dimensions of each type of The UPS Store center.


What are the basic products and services offered at each The UPS Store® center?

The UPS Store® centers provide three main categories of products and services to customers: (1) packaging and shipping, (2) mailboxes and (3) printing/document services. Continue reading for a full list of the products and services you can expect each The UPS Store to offer to customers.


What kind of training does The UPS Store, Inc. provide to its franchisees?

The UPS Store, Inc. provides a comprehensive, four-phase training program to give new franchise owners the tools, strategies and knowledge they’ll need to launch and grow their businesses. Continue reading to learn more about our franchise training program.


What support do you provide to franchisees after they have successfully completed training?

The UPS Store, Inc. offers robust franchise support programs designed to offer to franchisees the tools and resources they need to successfully run and grow their business. Continue reading for more information on our franchise support programs.


Do I need a green card/work visa to obtain a franchise?

Yes, if you are not a U.S. citizen or permanent resident, you will need an E-2 visa or other valid visa permitting you to live and work in the U.S., as an additional qualification for a The UPS Store, Inc. franchise. We recommend that you consult an immigration attorney for more information and guidance.


How do franchise systems generally work?

In the franchising model, individual entrepreneurs independently own and operate one or more business locations using the name and the operating model of a franchise brand. Keep reading to learn more about how the franchising system works.


What makes a great franchisee?

Successful franchise businesses typically start with great franchise owners. Being a great franchise owner takes a variety of hard skills as well as intangibles like a commitment to customer service, the dedication to go above and beyond and interpersonal communication skills. Read on to learn what it takes to be a great franchise owner with The UPS Store, Inc.


What are the benefits of owning a franchise?

Franchising offers entrepreneurs many of the same benefits as owning your own (non-franchise) business, but with the support of a well-recognized brand name and proven business model. Continue reading to learn more about the benefits of owning a franchise with The UPS Store, Inc.

 

We Proudly Support Our Veterans

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $10,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Ranked for 29 Consecutive Years

Ranked for 29 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for 29 years and remains in the top 5 overall for the third consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

See the Full Testimonial

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.

See the Full Testimonial