Hotels & Convention Centers
The best hotels think of everything, including a The UPS Store® business center. Boost guest satisfaction while attracting additional business opportunities to your hotel.
Table of Contents
Flexible Center Options
The UPS Store® Access Model
A The UPS Store® center can accommodate the business center needs of any size hotel. For smaller-room properties, our Access Model business center option is a dependable solution that offers most services found at a traditional full-size location.
Modern, Dynamic and Innovative Store Environment
A highly functional open floor plan and contemporary design aesthetic paired with a convenient layout looks professional and helps boost efficiency. We may work with you to align the look of our center to your hotel design.
Exceptional Guest Service
Here for You and Your Hotel Guests
The UPS Store® business centers adhere to the high standards of exceptional customer service that are synonymous with our brand. We also work closely with meeting and event planners to provide valuable services, add convenience, save time, and deliver peace of mind, from pre-event preparation to last-minute print jobs.
Provide These Top-Quality Services to Hotel and Convention Center Guests:
- Digital Printing & Document Services
- Computer Services
- Alternative Delivery Services
- Notary Services
- Packing & Shipping
- Packaging Materials
- Business & Office Supplies
- Mailbox (Optional)
- Shredding (Optional)
- Passport Photos (Optional)
- Freight Shipping (Optional)
The UPS Store® Franchisee Advantage
Because our centers are independently owned and operated, you will always have a flexible, local decision maker. The experts at The UPS Store® centers will take care of your hotel’s printing, copying and parcel management, allowing you to focus on your hotel and convention center guests.
Benefits of Having a The UPS Store® Business Center in Your Hotel
Your staff can focus their time on what they do best.
Offer additional amenities so guests can conveniently do more on your premises.
Presents growth opportunities when hosting conferences, conventions & trade shows.
Work with a nationally recognized brand that values exceptional customer service.
The UPS Store® Access Model
Added Convenience in Small Footprint Centers
The UPS Store® Access Model is uniquely designed to serve the full suite of services to customers from a small footprint location.
Located inside another location, such as a resort or hotel, the Access Model partners with another full-service The UPS Store® location nearby to accommodate larger projects, such as wide-format printing and banners.
Seamless Service at La Cantera Resort
La Cantera Resort and Spa in San Antonio, Texas is located in a high traffic tourist area and is a conference destination, making it an exceptional fit for a The UPS Store® Access Model location.
Ryan Provenzano, owner of the Access Model at La Cantera, as well as the traditional partner location nearby, can serve resort guest and customers with the same high-quality service they've come to expect from The UPS Store® network. In addition to seamless guest service, the Access Model also handles all packaging and shipping for the resort.
"The Access Model is seamless for our clients. With at least 90 percent of our business coming from trade shows, we handle a high volume of projects that are easily supported with the partnership from the nearby store."
True Partnership at The Scottsdale Resort at McCormick Ranch
Events such as trade shows, conferences, weddings and other large events at The Scottsdale Resort at McCormick Ranch often have demanding printing and shipping needs.
Franchisee Bryan Vial owns the resort's Access Model store and works with two different traditional The UPS Store® locations within five miles of the resort to meet and exceed customer requests, adding value to the customer experience and for the resort itself.
Bernard Phillippe, the assistant general manager at The Scottsdale Resort, is thankful that the partnership has enabled high quality and consistent services. "Bryan Vial and his team have become true partners with the many resort departments. The UPS Store® has also allowed the resort to offer a competent, professional and proven organization for all shipping and receiving needs."
Omni Nashville Collaboration
The UPS Store® Goes Above and Beyond at the Omni Nashville
The UPS Store® location at the Omni Nashville acts as the hotel's business center, with 24/7 computer and internet access, a meeting room with a video conferencing system and access to fax services, copying and printing, including wide-format posters and signs.
The business center is a key component contributing to the growth of the Omni Nashville operation. Its working relationship with the hotel and collaboration with another nearby The UPS Store® location improves the teams' everyday operations.
A Lifesaver to Guests and Meeting Planners
Large quantity, high quality, last-minute projects are no problem for the team at The UPS Store® Omni Nashville. General manager Chris Dobbs shares, "Typical reactions from guests include: 'thank goodness you are here' and 'this is so awesome that all of these services are right here in the building.' Many come into our store in a hurry or panicked about something they need immediately and it is our job to truly save their day."
Square feet of meeting and event space served
Access to computer and internet services
Up to 200 packages handled daily for the hotel
Guest satisfaction goal through collaboration
Quality Service and Relationships
The UPS Store® team at the Omni Nashville takes responsibility for every package and parcel at the hotel, from arrival to placement in the guest's hands. Handling anywhere from 30 to 200 packages each day, the team organizes the deliveries, notifies guests and can even deliver packages to guest rooms or meeting spaces.
Omni Nashville General Manager Dan Piotrowski cherishes the professional working relationship between The UPS Store® center employees and his hotel staff, sharing that hotel tasks are made easier and guest satisfaction is elevated through the partnership. "The UPS Store® brand identity adds credibility to the guest experience. Especially for our group clients, it's a one-stop shop for all of their needs easing the logistics of our larger events."
I’ve never seen another business center with the high level of expertise, wide range of services and overall trust that The UPS Store® has been able to provide.
General Manager, Omni Nashville
Let's Get Started
Views and opinions expressed by the individuals appearing herein (e.g. The UPS Store® franchisees, their associates, third parties, etc.) are those of the individuals and do not necessarily reflect the views of The UPS Store, Inc. (“TUPSS”). The information contained herein is not intended as a guarantee, forecast, or promise of results you might or should expect, or as an endorsement of any third party or third party product or service. Neither is it intended as a forward-looking statement or offer of a franchise. Franchise offers are made only by delivery of the Franchise Disclosure Document.
TUPSS strives to provide accurate and up-to-date information but makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of this information, which is provided on an “as is” basis.