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Owning a The UPS Store Franchise

What is franchising?

Being a franchisee means you get to enjoy the freedom and flexibility of making your own business decisions and being your own boss while working towards your goals of personal and financial independence with the support of an established brand.

The UPS Store offers aspiring entrepreneurs the opportunity to chase their dreams of owning and running their own business with the trusted support of an experienced national brand behind you every step of the way.

Learn more about franchising.

“The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.”
- Mary Ellen Nichols, franchisee

 

What is it like to start franchising with The UPS Store?

You're not alone when you learn how to start a franchise with The UPS Store, From day one, you have the backing of our experienced home staff to make sure your center is set up for success.

Our support includes:

  • Financing assistance to secure your location
  • Help in selecting a site and negotiating a lease
  • A comprehensive training program to teach you how to run a successful The UPS Store center
  • Networking opportunities with other franchise owners
  • Advertising, marketing and public relations support
  • Technology support to keep your business running smoothly
  • Product development to help you provide exceptional service to local customers

Learn more about starting a franchise with The UPS Store.

“I think that this franchise is so successful because of all the resources that are available to us as center owners – we have marketing materials, we have so many different opportunities for help from the home, and it just really makes for a great franchise.”
- Stacie Stigar, franchisee

 

What training does The UPS Store offer for new franchisees?

The UPS Store Franchise Development team makes sure franchisees are prepared for success with our comprehensive four-phase training program:

  • Phase 1: Web-Based Training
  • Phase 2: In-Store Experience I
  • Phase 3: University Business Course and Print Services Training
  • Phase 4: In-Store Experience II

Learn more about our franchise training program.

“Our training and development team offers continued training opportunities to keep your business skills sharp and help you stay ahead of the curve on all the latest technologies."
- Herb Garrett V.P. of Human Resources/ Training & Development

 

What are the benefits of owning a The UPS Store Franchise?

The UPS Store franchisees are backed by a franchise system that spans over 5,100 locations and counting. We offer a variety of benefits beyond our world-class training to make sure your franchisee experience is a fulfilling one, including:

  • Brand strength from an industry-leading franchise model
  • National advertising and marketing campaigns (and support for local efforts) to grow your business
  • Dedicated support and tools to operate your business efficiently
  • Corporate retail solutions to drive business to your location
  • Multi-unit opportunities to expand your footprint

Learn more about benefits of owning a The UPS Store.

“Owning my own franchise has improved every aspect of my life. It’s very rewarding – financially, professionally and emotionally. I have a large number of regular customers who are really, really appreciative for everything we do and that makes it worth it. I never have to drag myself out of bed; I love going in every morning. I love the privilege of taking care of all these customers. It's been a great experience, and I wouldn't change it.”
- Sandy Scandrett, franchisee

 

How much does it cost to own a The UPS Store?

The price of owning a The UPS Store center varies by store type, size and location. We have different price ranges for traditional, rural and store in store locations that are very competitive in the franchise market.

Learn more about the cost of owning a The UPS Store.

“Cost was definitely a factor when we bought into The UPS Store network. Coming from restaurants – restaurants are significantly more expensive in equipment, land and building. It allowed us to buy in without outside ownership and with less bank loans which is going to allow us to achieve complete ownership more quickly and allow us to expand more quickly.”
- Michael Kelley, franchisee (see video testimonial)

 

What financing options does The UPS Store offer?

The UPS Store offers a variety of financing options to make sure every franchise owner starts their business off on the right track.

Learn more about franchise financing with The UPS Store.

“I looked at other businesses and they required buying a building, large parcel land for parking and a lot of equipment. The UPS Store is compact, although we have some equipment. It was easy to find financing and fit into my budget.”
- Paul Barry, franchisee (see video testimonial)

 

How to get approved to own a The UPS Store center?

Prospective The UPS Store owners follow a simple four-step process to get approved:

  • Step 1: Inquiry
  • Step 2: Application
  • Step 3: Funding
  • Step 4: Booking

Learn more about our franchise approval process.

Owning a The UPS Store franchise: Be in business for yourself, not by yourself

The UPS Store franchisees

Interested in owning a The UPS Store? Contact our Franchise Development team today.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.