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Franchising Opportunities at The UPS Store

With more than 35 years of franchising experience, The UPS Store has provided thousands of owners the opportunity to become their own boss. In our network of more than 4,600 locations in the United States, you'll find franchise owners from all walks of life, everyone from young entrepreneurs to white-collar professionals to corporate leaders have chosen The UPS Store Franchise to advance their financial and personal success.

Each of our franchise owners has a story – some are experienced business owners, some are new to entrepreneurship. We have owners from small towns, large cities and everything in between. They’re retirees, veterans, minorities, women and, most importantly, they’re local business owners committed to providing exceptional customer service to small businesses and personal consumers in their communities.

One of our multi-location owners, Rick Hildebrandt, had his franchising story featured in Entrepreneur magazine. Hildebrandt left a lucrative but hectic career as president of a $10.5 billion company in the telecommunication industry to open his first The UPS Store in 2009. Over the next five years, he and his wife opened two more locations including one of The UPS Store’s first 3-D print stores. 

What appealed to Hildebrandt about franchise opportunities with The UPS Store was the flexibility to tailor his business to his experience and passions while being able to work within an established brand.

“I was immediately drawn to the identifiable UPS shield; the brand strength was a definitely a factor. I wanted to incorporate technology into whatever we chose so that I could use my experience to help small business owners – something I’m really passionate about. Without the franchise relationship, I don’t think we would have the technology and hardware we do with The UPS Store.” -  Rick Hildebrandt

If you’re ready to start your own journey with The UPS Store, here’s a look at the franchising opportunities we offer.

Traditional Centers

Our traditional centers focus on bringing reliable shipping and delivery services to small businesses and consumers every day. The UPS Store also allows – and encourages – our owners to grow their business’ footprint in other communities with multi-unit ownership opportunities. In fact, more than half of The UPS Store franchisees own more than one center to bring world-class postal, shipping and delivery services to multiple communities.

Learn more about our traditional centers’ commitment to postal, shipping and delivery services.

Rural Centers

If you’re interested in setting up shop in a smaller city, The UPS Store has excellent franchising opportunities in rural locations. The UPS Store wants to make sure that small business owners and local consumers in small towns have access to the same resources that you can find in large cities. And, due to lower costs of living and doing business, start-up costs for The UPS Store’s rural locations are often lower than traditional centers in larger metro areas.

Learn more about rural market opportunities.

Non-traditional Locations

Store-in-Store

The UPS Store launched the Store-in-Store model in the 1980s to allow franchise owners to establish centers located within other businesses like hotels, convention centers, grocery stores and self-storage facilities. In 2016, we expanded the model to allow owners to open smaller centers in businesses like pharmacies and hardware stores.
One of the outcomes of this more flexible model was a drastic reduction in the cost of opening a center – sometimes by as much as 83 percent. In 2017, Store-in-Store centers accounted for about 10 percent of new units.

Learn more about Store-in-Store centers.

College Campuses

Between the shipments of food from mom and dad, ordering books and standard online shopping, handling mail and packages at large college campuses can be as complex as managing the postal needs of a small city. Administrators at Arizona State University recognized that mailroom management was outside their capabilities and turned to The UPS Store for help.
The UPS Store set up two non-traditional centers on campus to replace the 14 existing delivery locations and implemented a state-of-the-art Parcel Management System to monitor and track packages during shipment.

Learn more about ASU’s non-traditional The UPS Store centers.

Military Bases

For the women and men serving in our armed forces, staying in touch with loved ones is very important. That’s why The UPS Store offers franchise opportunities on military based for reliable mailing and shipping services.

Veteran

The UPS Store is honored to support and work alongside military veterans and is a proud partner of the VetFran program. Veterans develop skills throughout their military career like leadership and work ethic that make them perfect fits for franchise ownership. We’re grateful to be able to bring on new owners to grow our brand while helping veterans transition to civilian life.

Learn more about franchising opportunities for veterans.

Retiree

If you’ve recently retired and found out that life without work isn’t all it’s cracked up to be, The UPS Store provides retiree franchise opportunities nationwide to seasoned business professionals.

Learn more about retiree franchising opportunities.

Minority

The UPS Store is proud to have a number of minority-owned franchises. And, we’re committed to increasing that number by fostering an inclusive franchise community of dedicated owners who provide exceptional customer service to their community.

Learn more about minority franchise opportunities with The UPS Store.

Women

A study from the IFA Foundation found that more than 30 percent of all franchises were owned by women, a jump of 150 percent jump compared to the previous five-year mark. At The UPS Store, we’re committed to continuing that trend by providing a growing number of franchise opportunities for women.

Learn more about small business franchise opportunities for women.

Future The UPS Store Franchising Opportunities

As a leader in the shipping and printing industry, The UPS Store is always looking to grow our brand and help more small business owners and personal customers. If you’re a real estate agent or broker, we’re looking for potential sites for future The UPS Store locations. If you have a site that you’d like us to consider, please let us know.

Real estate agents and brokers, learn more about submitting your commercial property listings for consideration as a future The UPS Store locations.

Ranked for 28 Consecutive Years

Ranked for 28 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for 28 years. This has earned us a #3 Most Consistent Franchise Award in 2018. Additionally, we made impressive jumps to rank #4 in the Top 500 Franchise Opportunities in America.

We Proudly Support Our Veterans

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $10,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.