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The UPS Store Earns No. 4 Spot on the 2023 Franchise 500 List

The UPS Store Earns No. 4 Spot on the 2023 Franchise 500 List

2023 welcomes the 44th annual Franchise 500® ranking, a list of the best franchise opportunities available to business owners. The UPS Store is honored to be recognized for another consecutive year as a leader in the franchising space, with a No. 4 ranking on the Franchise 500 for 2023. This is the seventh year in a row that The UPS Store holds a top-five spot on the list, reinforcing the franchise opportunity as a solid choice for any prospective business owner. The UPS Store has ranked No. 1 in the Postal & Business Centers category for the 33rd consecutive year.

Over 5,100 The UPS Store locations across the U.S. and Canada make up our vast franchise network, including non-traditional store locations inside hotels, convention centers, pharmacies, hardware stores, military bases and college campuses. Growing demand for our products, services and expertise has contributed to a stable franchise network that continues to evolve with the needs of our customers and communities.

With another year of challenges and opportunities added to our expertise, The UPS Store continues to help entrepreneurs and small business owners forge ahead while serving communities everywhere.

Entrepreneur Magazine and the Franchise 500®

Entrepreneur magazine is the premier source for everything related to small business. First published in 1977, its almost 50 years has guided entrepreneurs and small business operators with advice and insights to expand their visions and grow their ventures.

Entrepreneur’s Franchise 500® is a world-leading, comprehensive franchise ranking. Over its 40-plus years in existence, the Franchise 500 has analyzed and researched thousands of franchise brands, perfecting the process of evaluation along the way. This list celebrates leading franchises and their contribution to the business community, with each year becoming increasingly competitive as franchising expands to new industries and types of businesses.

Five pillars help evaluate and rank a diverse pool of franchise opportunities, which include:

  • Costs and Fees (Includes franchise fee, total investment, royalty fees)
  • Support (Includes training times, marketing and operational support, franchisor infrastructure, financing availability, litigation)
  • Size and Growth (Includes open and operating units, growth rate, closures)
  • Brand Strength (Includes social media, system size, years in business, years franchising)
  • Financial Strength and Flexibility (Includes franchisor’s audited financial statements)

The Franchise 500 uses an exclusive formula to score each franchise, regardless of size, based on more than 150 data points in the five pillars listed above. The 500 companies with the highest cumulative score make up each year’s Franchise 500 list.

What Makes The UPS Store a Great Franchise Opportunity

Prospective business owners evaluate many aspects of franchise ownership—and any specific franchise opportunity—before deciding to invest. Just like the criteria weighed by the Franchise 500, each entrepreneur must consider several factors.

Why do franchisees continue to choose The UPS Store year after year? Several characteristics make it one of the best franchise opportunities available.


A comprehensive, four-phase training program gives new owners of The UPS Store the strategies and skills they need to launch and grow their business. Over 200 hours of training is incorporated into web-based, in-store and university-style business course classes.


Our support team is always simply a call away. Whether franchisees are looking for troubleshooting help, expert advice or have questions about something specific, our team is here. In addition to training resources, we also provide nationwide advertising and marketing support including television, digital, print and radio. Regional and local campaigns, public relations support and turn-key marketing tools also help support our communities and allow franchisees to focus on applying their strengths to their business operations.

Brand Strength

The UPS Store and UPS brand names are widely known and trusted. After 40+ years in franchising with countless customers and communities served, brand strength continues to grow. It not only attracts new customers, but also new franchisees, and contributes to the overall value of the franchise system.


The UPS Store locations offer products and services to help other small business owners, building a sense of community. We also provide a consistent and reliable experience which builds trust and loyalty, keeping customers coming back for repeat visits. Amongst the franchisee network, many owners also contribute to their local communities in the form of philanthropic efforts. This sense of community runs deep within The UPS Store network.

Learn more about franchise opportunities with The UPS Store by contacting our franchise development team. Discuss the possibility of owning your own retail location and becoming a valuable part of The UPS Store network.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.