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Why Should I Buy a Franchise?

Do you value freedom and flexibility over supervision and constraint? Does the thought of being your own boss appeal to you? Do you want to run your own business without having to start a brand from scratch? Do you like the idea of managing the day-to-day operations of that business with the added support of a successful brand?

If you answered yes to these questions, then buying a franchise location is an ideal career path for you. The advantages of being a franchise with The UPS Store is that you get to be your own boss while enjoying the support system of a well-established brand with 5,100 locations in the United States and counting.

What Are the Advantages of Being a Franchisee with The UPS Store?

There are several advantages of being a franchisee with us. The UPS Store has been serving the small business community and individual customers for almost four decades. In that time, we’ve built a reputation as one of the most respected franchise systems while becoming the world’s largest franchisors of retail shipping, postal, printing and business service centers.

Our franchisees know they can rely on the combination of our brand’s sterling reputation and our established support system to help grow their business and deliver amazing customer service. Here are just a few of the many advantages of starting a franchise with The UPS Store:

Brand Strength

The UPS Store has established strong brand recognition and a reputation as a premier franchise system. As we’ve built up our brand name, we have racked up plenty of accolades:

Locally-owned Franchise Centers

A woman helping a customer with a print brochure

One of the strong advantages of being a franchisee with us is that The UPS Store centers are locally owned so our customers – both small business owners and local consumers – can enjoy the amazing services and capabilities of a national brand while supporting other business owners in their community.

Extensive Product and Service Offering

As a franchise owner with The UPS Store, you don’t have to worry about a shortage of amazing products and services to offer your customers. The UPS Store is about a lot more than shipping, we help our customers with services like faxing, notarizing, copying, shredding, business and personal mailboxes, packing, passport and ID photos, design and a host of small business services.

Advertising and Marketing Support

The UPS Store makes sure each of our franchisees has the support they need to market and grow their business. Our advertising and marketing communications span multiple levels:

  • National advertising campaigns: Build and maintain a prominent level of brand awareness with communications designed to drive traffic for The UPS Store brand – either to our centers or our websites.
  • Co-op communications: Activate the power of The UPS Store brand at a local level through customized/localized promotions and business-building activities. These communications complement the national communications and utilize the same key messages, look, tone and feel.
  • Local store marketing: Implemented by every The UPS Store center owner and supported by our franchise system. Activities include out-of-center communications designed to drive center traffic, up-selling customers to increase sales, improving customer service and creating a loyal customer base.

World-Class Training 

The UPS Store University corporate campus in San Diego

Another advantage of being a franchisee with The UPS Store is the education we provide to learn our business and offer excellent customer service in their communities. As part of our training program, new franchisees spend a total of two weeks learning the business in a center and another two weeks at The UPS Store University at our corporate campus in San Diego.

Corporate Retail Solutions 

The UPS Store leverages our corporate relationships to grow our business at the local level. We work with major UPS customers and other national brands to bring shipping and printing business to our franchise locations.

Multi-Unit Opportunities

The UPS Store building

Approximately 52 percent of our franchisees own more than one center. For qualified franchisees, we may offer reduced franchise fees and specialized training to help you expand.

Expansion Opportunities

The UPS Store center at a hotel

If you’re looking for a franchise system with variety, The UPS Store offers owners the opportunity to open non-traditional locations in other businesses like hotels, grocery stores and storage facilities.

Collaboration and Camaraderie


The UPS Store's franchise system is a family and our owners love seeing each other succeed. There are plenty of opportunities for franchisees to help one another and learn from each other’s successes. The advantages of being a franchisee with The UPS Store don’t stop there. Contact us today to learn more about buying a franchise in your area.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.