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The UPS Store Non-Traditional Franchise Opportunities

Store in Store Opportunity

Steve Chambers, Vice President of Franchise Development at The UPS Store, discusses our non-traditional Store in Store opportunity.


Store in Store Non-Traditional Locations

The UPS Store launched our Non-traditional concept in the 1980s to set up freestanding centers inside hotels, convention centers and other businesses. In 2016, we expanded this idea to allow franchise owners to set up centers in smaller businesses like pharmacies and hardware stores. The real value of the Store in Store model is that it allows business owners to provide additional services to their existing customer base and become a one-stop shop, especially in smaller communities that may lack shipping and printing services.

By opening a non-traditional franchise center with The UPS Store, existing business owners can provide their customers the following additional services:

  • Packing and Shipping
  • Mailbox Services
  • Moving Supplies
  • Packaging Materials
  • Digital Printing and Document Services
  • Faxing, Notary and Computer Services
  • Custom Crating and Freight Shipping
  • Alternative Delivery Services

Below are just a few examples of current our Store in Store franchise locations. If you have an idea for a similar opportunity or are interested in opening a The UPS Store center in your business, contact us today to talk to our Franchise Development team.

Parkland Health Mart Pharmacy

The UPS Store at Parkland Health Mart Pharmacy

In the rural community of Desloge, Missouri, about an hour south of St. Louis, the locally-owned and operated Parkland Health Mart Pharmacy meets the vital health needs of the community, offering a range of goods and services from prescriptions and medical equipment.

Because of the tremendous community support the first three pharmacy locations received, the pharmacy has continued to grow and opened a brand-new store within the pharmacy. The 400-square foot The UPS Store location inside the pharmacy provides the packing and shipping services one would expect along with many other services for the local community. The UPS Store within a store location provides a one-stop shop experience for area residents and works in synergy with the pharmacy.

"Anytime you can get people who aren't your existing pharmacy customers, that could lead to increased prescription volume and foot traffic," "The advantage of a The UPS Store in our rural area is that people do not have to make a far trip just for mailing and shipping. Now, we have the potential of earning them as new pharmacy customers."
- Marty Unfleet, co-owner of the Parkland Health Mart Pharmacy

Local Hardware Store
The UPS Store located inside a hardware store

Michael Collins, the owner of a local hardware store in Margate, NJ, needed a way to differentiate his business from his larger competitors. And, since Margate is a small beach community, the town had a strong need for centralized packing and shipping services.

The solution? Collins expanded his business model by opening a non-traditional The UPS Store center in his hardware store to provide his customers a convenient place to check off a variety of items on their to-do lists.

The result? Local consumers loved the new expanded services and the ability to get more done without running additional errands. The hardware store’s existing customer base of local handyman and contractors could handle their business needs in the same place they picked up their tools and supplies.

“When you first open a business, it’s enlightening to see that people are noticing and needing your services. In just the first couple of weeks, we’ve touched all of the key service areas, and it seems like we a have a customer base that’s in need of them all.”
- Michael Collins

Learn more about Store in Store franchise opportunities.


Other Non-traditional Franchise Locations

Hotels and Convention Centers

business man wheeling suitcase into The UPS Store center in a hotel

The UPS Store centers at hotels and convention centers serve as a vital cog in the property’s daily operation. Stores handle inbound and outbound shipments, as well as provide professional, on-site printing services.

Military Bases

The UPS Store centers on military bases provide a convenient and valuable resource for the community. Most importantly, it helps families stay in touch with their loved ones. Limited franchise opportunities are available.

Colleges and Universities

Opening a The UPS Store on college campuses provides a valuable service to students, faculty and staff. The UPS Store helps facilitate pre-semester package receiving for residential students, and storage of items during summer break and post-semester move-out.

For example, The UPS Store partnered with Arizona State University (ASU) to help them manage the massive number of packages delivered to students in the resident halls. ASU's campus housing accommodates one of the largest residential populations in the nation with more than 13,000 residents.

The university had used a manual system to deliver mail individually to mailrooms inside each residence hall. ASU had to hire students to sort and deliver mail to multiple locations throughout campus, without a database or tracking system. The process caused plenty of packages to get lost and mail to be misplaced, leading to unpredictable replacement costs for the university.

The solution? ASU administrators partnered with The UPS Store to streamline their mailbox services. The UPS Store condensed 14 delivery locations into two non-traditional franchise centers that could manage approximately 9,000 student mailboxes. The UPS Store also implemented a state-of-the-art Parcel Management System to monitor and track packages during shipment.

24 hour mailboxes at The UPS Store


The result? The UPS Store non-traditional locations virtually eliminated lost mail and packages, while implementing additional solutions to make students’ lives easier like “home-to-home” delivery and summer storage options.

“We are very pleased with our partnership with The UPS Store. The store provides a customer service oriented solution to mail management – interacting with our residents daily, while also providing added services by having a fully functional The UPS Store with printing and packing services.”

- ASU Senior Director Melissa Krewson

Interested in a non-traditional franchise opportunity with The UPS Store? Contact us today.

Pharmacy Testimonial

The UPS Store franchisee Ben Hertz shares the benefits of opening a Store in Store location in his community's local pharmacy.

Entrepreneur's Franchise Top Rated for Veterans in 2022 badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.