The UPS Store Franchise Information – Frequently Asked Questions

What is franchising?

Franchising gives you all the benefits of owning your own business, but with the added support of a recognized brand and an established business model. According to the 2012 IFA Franchise Business Economic Outlook, there were 735,571 franchised units in the U.S. in 2011.

Hundreds of entrepreneurs benefit from The UPS Store franchise ownership. Now it’s your turn.

Our network has more than 30 years of franchising experience. We've learned what works through the years, and you benefit from that knowledge. From access to financing opportunities to marketing, The UPS Store provides extensive training and support to help grow your business and effectively serve the small business community. We’re expanding nationwide!

What are the financial requirements to be considered?

Franchisees must meet The UPS Store minimum financial requirements and be in a position to capitalize the franchise investment, including working capital and any personal living expenses during the set-up period. Startup costs vary based on the size and location of your new UPS Store center.

Based on the center's location and size, the total initial investment cost for a new UPS Store center at a traditional location ranges from $150,152 to $420,299. We require all prospective franchisees be able to verify a minimum of $60,000--100,000 in liquid assets.* This is met through any combination of cash, stocks, bonds, mutual funds, retirement accounts, or other non-borrowed source. A co-applicant may also assist in meeting this requirement.

*Meeting this requirement does not guarantee the awarding of a franchise.

How much can I expect to earn as a franchisee of The UPS Store?

The Federal Trade Commission and various state franchise sales regulations restrict our ability to share specific profit projections outside our Franchise Disclosure Document.

To learn more about the financial aspects of franchising with The UPS Store, we provide you our Franchise Disclosure Document with certain financial disclosures when you are further along in the evaluation process.

You will have the opportunity to speak with our franchisees as well. We encourage you to reach out to them to gain a better understanding of the potential of the business.

Do you offer financing assistance?

Through our association with Franchise America Finance™, qualified candidates may be able to finance a portion of the start-up costs for their UPS Store franchise. Speak to our Franchise Development Team for additional details on financing programs.

Do you offer assistance to military veterans?

The UPS Store is a proud participant of the International Franchise Association’s Veterans Transition Franchise Initiative. Qualifying veterans through our VetFran program receive $10,000 off the franchise fee of a new UPS Store location and 50% off the initial application fee (applied toward the total franchise fee.)

Where will my The UPS Store be located?

We’re expanding in all 50 states and will work closely with you on finding the location with the most potential.

Each UPS Store franchisee has a protected geographic territory that ensures no other traditional UPS Store location will be placed in that area.

Can I own more than one The UPS Store location?

Yes! Approximately 34% of our franchisees own more than one center.

For qualified UPS Store franchisees, we may offer reduced franchise fees and specialized training to help you expand into multiple centers.

What kind of support does The UPS Store provide my franchise?

When you are awarded your own UPS Store, count on the support from our experienced home office and field staff to get you to your grand opening and beyond.

You'll benefit from site selection and lease negotiation, advertising, marketing and public relations support, comprehensive training, and 24-hour technology support.

What kind of training does The UPS Store provide to its franchisees?

New franchisees start by completing over 40 Web-based training modules that introduce you to The UPS Store system. Then during a 10-day University Business Course at our offices in California, new franchisees receive instructor-led training on marketing, finances, printing, staffing management and more. Finally, new franchisees spend two weeks at our In-Store Experience working side-by-side with current franchisees to learn day-to-day operations.

How long will it take to get my The UPS Store up and running?

We estimate that the typical length of time between signing the Franchise Agreement and opening the franchised business will be 60 to 100 days.

The information listed in these Frequently Asked Questions is not an offer to sell a franchise. Any franchise offer is made only after a Franchise Disclosure Document has been provided.

To find out more about The UPS Store: