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Frequently Asked Questions

We've learned what works through our 40 years of franchising experience. Browse FAQs about The UPS Store® franchise opportunity and take the next step toward becoming a franchise owner.

A male and female coworker in UPS store uniforms looking professional.A male and female coworker in UPS store uniforms looking professional.

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How much does a franchise cost with The UPS Store, Inc.?

As stated in item 7 of our current Franchise Disclosure Document (“FDD”), the typical initial investment when opening a new traditional The UPS Store® center is estimated at $247,306-$476,993. See our purchase page for more information about other center types.

Does The UPS Store, Inc., offer franchise finance options?

Yes, we offer franchise financing options to qualified new and existing franchisees. Loan offerings include but are not limited to: business acquisition loans, equipment loans and leases, and center upgrades. We also have a relationship with preferred lenders who can offer you competitive and flexible financing options. Review business financing options with your business advisor.

How much are franchise royalties with The UPS Store® franchise?

As indicated in our current Franchise Disclosure Document, The UPS Store, Inc., collects 8.5 percent of franchise owners’ adjusted gross monthly sales, five percent of which covers royalties and 3.5 percent of which goes to local and national marketing efforts.

*See Item 5, 6, and 7 of our FDD for more information on these fees and a description of other fees not listed here.

What are the financial requirements to start a The UPS Store® franchise?

Prospective franchisees must have at least $75,000-$125,000 in liquid assets ready for their initial investment. This requirement can be met through any combination of cash, bonds, stocks, mutual funds, retirement accounts or other non-borrowed sources. If you don’t meet the financial qualifications, a qualified co-applicant may assist in meeting this requirement. The remaining investment can be financed.

Does The UPS Store, Inc. offer special franchise opportunities for Veterans?

The UPS Store, Inc., wants to help Veterans realize the dream of franchise business ownership, so we offer an approximate 50% discount on initial franchise fees for qualified Veterans. See our Diversity and Inclusion page for more information about available programs.

Are there The UPS Store® franchises for sale near me?

The UPS Store, Inc. has several available franchise opportunities in markets across the country, including existing centers and open markets for new locations. View our available markets to search for locations in your area.

What are The UPS Store® non-traditional locations?

View our non-traditional page for more information about venue types.

What support and training does The UPS Store, Inc. provide?

Training: a comprehensive, multi-phase training program to give new franchise owners the tools, strategies and knowledge they’ll need to launch and grow their businesses. Training new franchise owners on our company and business model empowers franchisees to train their staff confidently and effectively, open and operate the center, understand the importance of the physical retail location and be equipped to make sound business decisions in a wide variety of circumstances.

Learn more about Training & Support for franchise owners with The UPS Store, Inc.

Marketing: Advertising support to help franchisees promote and grow their business. Ongoing national advertising campaigns, along with regional and local advertising and marketing campaigns designed to build awareness in the local community and help drive customers to franchise locations.

Support: Initial, pre-opening support includes assistance with site selection and lease negotiation. Our toll-free Help Desk will be available to answer any pressing technology questions or assist with requests. A network of more than 5,100 The UPS Store® franchisees in the U.S. that you can reach out to or visit with, who are eager to answer any questions you might have, provide general business guidance and offer strategies for running a location. Our regular e-newsletter will help you stay up-to-date on what’s going on with the brand and at other centers across the country.

Can I own more than one The UPS Store® location?

Yes, multi-center opportunities are available for qualified franchisees. We love having qualified franchise owners expand their business by opening additional The UPS Store® centers, and many franchisees own more than one location.

What are the products and services offered at each The UPS Store® center?

As a franchise owner with The UPS Store, Inc., you’ll offer a range of products and services to individual consumers to small business owners, including the following:

  • Professional Printing Services: printing business cards, letterhead, posters, flyers, direct mail postcards and more
  • Direct Mail Services: helping local businesses get the word out with direct mail promotion
  • Mailbox Services: assisting customers with all their mailbox needs
  • The UPS Store Certified Packing Experts®: packing and shipping everything from letters to more substantial (i.e., heavier or bigger) items
  • In-Center Services: providing a variety of in-center services like computer access, notary services, passport and ID photos, shredding, office and mailing supplies and design services
  • Small Business Services: serving local businesses in your area with support services

Learn more about The UPS Store®.

Do I need a green card/work visa to obtain a franchise?

Yes, if you are not a U.S. citizen, you will need a valid visa permitting you to own and operate a business in the U.S., as an additional qualification for a The UPS Store® franchise. We recommend that you consult an immigration attorney for more information and guidance.

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