Frequently Asked Questions

As stated in item 7 of our current Franchise Disclosure Document (“FDD”), the typical initial investment when opening a new traditional The UPS Store® center is estimated at $209,195 - $495,945. See our purchase page for more information about other center types.

Yes, we offer franchise financing options to qualified new and existing franchisees. Loan offerings include but are not limited to: business acquisition loans, equipment loans and leases, and center upgrades. We also have a relationship with preferred lenders who can offer you competitive and flexible financing options. Review business financing options with your business advisor.

As indicated in our current Franchise Disclosure Document, The UPS Store, Inc., collects 8.5 percent of franchise owners’ adjusted gross monthly sales, five percent of which covers royalties and 3.5 percent of which goes to local and national marketing efforts.

*See Item 5, 6, and 7 of our FDD for more information on these fees and a description of other fees not listed here.

Prospective franchisees must have at least $75,000-$125,000 in liquid assets ready for their initial investment. This requirement can be met through any combination of cash, bonds, stocks, mutual funds, retirement accounts or other non-borrowed sources. If you don’t meet the financial qualifications, a qualified co-applicant may assist in meeting this requirement. The remaining investment can be financed.

The UPS Store, Inc., wants to help Veterans realize the dream of franchise business ownership, so we offer an approximate 50% discount on initial franchise fees for qualified Veterans. See our Diversity and Inclusion page for more information about available programs.

The UPS Store, Inc. has several available franchise opportunities in markets across the country, including existing centers and open markets for new locations. View our available markets to search for locations in your area.

View our non-traditional page for more information about venue types.

Training: a comprehensive, multi-phase training program to give new franchise owners the tools, strategies and knowledge they’ll need to launch and grow their businesses. Training new franchise owners on our company and business model empowers franchisees to train their staff confidently and effectively, open and operate the center, understand the importance of the physical retail location and be equipped to make sound business decisions in a wide variety of circumstances.

Learn more about Training & Support for franchise owners with The UPS Store, Inc.

Marketing: Advertising support to help franchisees promote and grow their business. Ongoing national advertising campaigns, along with regional and local advertising and marketing campaigns designed to build awareness in the local community and help drive customers to franchise locations.

Support: Initial, pre-opening support includes assistance with site selection and lease negotiation. Our toll-free Help Desk will be available to answer any pressing technology questions or assist with requests. A network of more than 5,100 The UPS Store® franchisees in the U.S. that you can reach out to or visit with, who are eager to answer any questions you might have, provide general business guidance and offer strategies for running a location. Our regular e-newsletter will help you stay up-to-date on what’s going on with the brand and at other centers across the country.

Yes, multi-center opportunities are available for qualified franchisees. We love having qualified franchise owners expand their business by opening additional The UPS Store® centers, and many franchisees own more than one location.

As a franchise owner with The UPS Store, Inc., you’ll offer a range of products and services to individual consumers to small business owners, including the following:

• Professional Printing Services: printing business cards, letterhead, posters, flyers, direct mail postcards and more
• Direct Mail Services: helping local businesses get the word out with direct mail promotion
• Mailbox Services: assisting customers with all their mailbox needs
• The UPS Store Certified Packing Experts®: packing and shipping everything from letters to more substantial (i.e., heavier or bigger) items
• In-Center Services: providing a variety of in-center services like computer access, notary services, passport and ID photos, shredding, office and mailing supplies and design services
• Small Business Services: serving local businesses in your area with support services

Learn more about The UPS Store®.

Yes, if you are not a U.S. citizen, you will need a valid visa permitting you to own and operate a business in the U.S., as an additional qualification for a The UPS Store® franchise. We recommend that you consult an immigration attorney for more information and guidance.