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Why You Should Choose The UPS Store When Opening a Franchise Business

Why You Should Choose The UPS Store When Opening a Franchise Business

Learn about the different perks The UPS Store offers for franchise owners.

Opening a franchise business can be a catch-22. Franchise ownership offers perks that independent business owners enjoy like being your own boss and setting your own schedule. However, some franchise brands have more restrictive policies than others, making it tough to customize business operations. While many franchise owners with other brands feel this pain, The UPS Store offers several ways for our franchisees to run their business the way they want, while still enjoying the support of our brand.

Here’s a look at the freedoms and advantages owners enjoy when opening a franchise business with The UPS Store.  

Multiple options for opening a franchise location

Some brands only offer one standard type of location for franchise owners. The UPS Store bucks this trend by providing prospective owners the choice between several types of centers. Here’s a look at a few of the options prospective The UPS Store franchisees can choose from.

Store in Store locations

If you already own a business and are looking for ways to expand your product and service offerings, this model is for you. The UPS Store launched our Store in Store concept way back in the 1980s to enable businesses like hotels and convention centers to set up freestanding centers in existing locations. In 2016, The UPS Store expanded this concept to include businesses like pharmacies and hardware stores. Here are just some success stories of our Store in Store model:

Rural market locations

The UPS Store provides essential business services like packing and shipping, mailbox solutions, digital printing, faxing and notary services. These services are critical to businesses in any market, not just highly-populated, urban areas. So, while some franchise brands eschew smaller markets, The UPS Store encourages opening locations in rural areas.

If you’re interested in opening a franchise business in a rural location, there are plenty of reasons why partnering with The UPS Store is a great choice:

  • There’s less competition – The UPS Store centers in rural markets are often the only option residents have when they need essential business services.
  • There’s more opportunity – rural markets are typically less dense when it comes to businesses so there are more opportunities to find the right location for your center.
  • It’s more affordable – opening a franchise business in a rural market is typically less expensive than more-populated areas thanks to lower costs for real estate, utilities and operations.

Wide range of solutions to offer customers

In case you haven’t heard, The UPS Store does a lot more than shipping. The UPS Store franchisees offer customers a wide range of small business solutions like printing, mailboxes, direct mail, financial services, accounting, business management, communications and human resources. When you franchise with The UPS Store, you can focus your promotional efforts and employee training to make any of these solutions the focus of your location based on the needs of the market you serve.

Ability to tailor solutions for your market

If the concern of not being able to innovate is holding you back from opening a franchise business, The UPS Store also allows our franchise owners to develop new solutions to offer consumers. If a The UPS Store owner recognizes a need in their individual market and we don’t already offer the solutions to address it, we have an approval process in place for the franchisee to help us roll out a new product or service.

Also, as we mentioned above, the Store in Store model allows you to add a The UPS Store center and all its services to your existing business. This is especially useful in rural markets where business services are scarce, and it can be an effective way to make your store a one-stop shop for existing customers in any market.

Support from corporate

Outside of helping new franchise owners get their centers up and running, The UPS Store offers ongoing support like marketing, advertising and public relations to help franchisees grow their business. Included in that support is access to localized marketing initiatives. These initiatives often give franchises the flexibility to customize strategies and promotional collateral to add a personalized and localized touch to our national brand messages.

Support from other franchise owners

The UPS Store has been in the franchising game for almost four decades and has more than 4,700 franchise-owned locations in the United States. A brand with that kind of experience and scale is key if you’re thinking about opening a franchise business. The UPS Store franchisees often rave about having access to an expansive network of fellow owners to help them learn new and innovative ways to run their own business.

“It’s really motivational to go to other stores. I’ve visited hundreds of stores over the last 29 years, and I think that’s what anyone thinking about opening a franchise business should be doing,” says The UPS Store multi-center owner Jay Patel. “One of the most significant assets we have in the franchise model is the ability to network with other franchisees, visit their stores and find out how they're operating. It gives you more confidence as an owner to learn some of their best practices and incorporate them into the way you run your store.”

If you’re thinking of opening a franchise business, think about whether this kind of support and freedom is important to you. If it is, make sure to partner with a brand that gives you the freedom to run your business the way that works best for you and a network of fellow owners to help you learn what that is.

Want to learn more about opening a franchise location with The UPS Store? You can contact our franchise development team, drop in on one of our weekly webinars or attend a live event in your area.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.