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Why Franchising Is a Great Fit for Millennials

Why Franchising Is a Great Fit for Millennials

If you’re a millennial interested in entrepreneurship, opening a franchise can be the right choice for you.

Chances are when you hear the word “franchisee” you think of a seasoned professional with solid business experience or maybe even someone a little older who’s already achieved success and now just wants to follow their passion. But if you’re a millennial interested in entrepreneurship, opening a franchise can be an excellent way to jump into business ownership.

Who Are Millennials

Millennials (those born between 1981-1996) have been characterized in a variety of ways, many of which tend to be negative - lazy, coddled, entitled and narcissistic. They also possess many traits, however, that make them not only excellent employees but ideal entrepreneurs:

  • Curious – eager to learn and enjoy new experiences.
  • Socially Conscious – a fervent desire to contribute to positive social change.
  • Financially Cautious – prefer financial decisions that result in maintaining stability rather than quick wins.
  • Tech Savvy – obsessed with technology.
  • Collaborative – prefer teamwork to working individually.


Millennials are the largest generation in the U.S. labor force. Research conducted by the U.S. Chamber of Commerce Foundation found that two out of three millennials are interested in entrepreneurship. And, according to Forbes magazine, 72 percent would like to be their own boss. In addition, 74 percent want flexible work schedules and 88 percent want “work-life integration,” acknowledging the blurred line between life and work.

In fact, some of the most successful businesses today are owned or operated by “Millennipreneurs” – a new generation of entrepreneurs under the age of 35. A BNP Paribas Global Entrepreneur Report found that millennials are launching more businesses (an average of 8 compared to 4) at a younger average age (28 vs. 35) with a larger expected gross profit margin (33 percent to 28 percent) than baby boomers did.

But not everyone who wants to run their own business has access to all the components essential for success – business experience, familiarity with business systems and software and a support network to provide training and guidance. Franchising can help close that gap and provide an opportunity to go into business for yourself but not by yourself.

What Is Franchising

In a franchise business arrangement, a franchisee pays an initial fee and ongoing royalties in exchange for the right to sell a franchisor’s products or services, utilize their system of doing business and receive ongoing guidance and support. Opening a franchise lets you hit the ground running with a brand that’s already established.

Benefits of Franchising

Regardless of your age, franchising offers several benefits including:

  • The independence of owning your own business with the support of a network behind you.
  • Business experience isn’t necessarily a must since franchisors provide training and on-going support to operate within their business model.
  • Owning your own business is hard, but franchises have a higher success rate than start-ups.
  • It may cost less to buy a franchise than to build a new business from the ground up and many franchise brands offer owners financial assistance.
  • Franchise brands provide an established reputation, proven management and business models, access to national advertising and ongoing support.

Benefits of Franchising for Millennials

Franchising can be especially appealing to millennials. Here are just a few of the advantages of franchise ownership unique to millennials:

  • More time and attention to devote to nurturing a business, considering most aren’t yet constrained by family obligations. For those who have started a family, many franchise opportunities allow the flexibility to set your own schedule.
  • Many franchise businesses target younger consumers and being closer to the target audiences’ age group can make it easier to connect. This is a definite advantage over someone a little older who may struggle to speak “millennialese.”
  • Millennials unique and fresh perspectives can breathe new life into a business. Millennials have shown they’re not afraid to ditch the status quo and try new things.
  • The opportunity to achieve your career aspirations by learning and growing within a proven business system that provides extensive training, support and guidance.

A Win-Win Situation for Millennials

With franchising – like any business venture – success is not guaranteed. The basic principles of good business management like discipline, hard work, dedication and commitment are still crucial for franchisees. But the franchise business model does help mitigate the risk of launching a new business. Since millennial entrepreneurs are younger than most investors, many do not have the financial nest egg built up to take significant risks, which makes franchising a great option. 

In a franchise system, there are plenty of benefits for both franchisor and franchisee. Franchisees win by being able to build a rewarding future outside of the confines of a conventional career. Franchisors win by gaining insight into how they can make their products and services more appealing to the largest generation in the market while also injecting a fresh perspective into their business.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.