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Invest in the Best Franchise Business Opportunity - The UPS Store

Invest in the Best Franchise Business Opportunity - The UPS Store

Learn what makes owning a The UPS Store franchise a worthwhile investment.

Since 1980, the annual Entrepreneur Franchise 500 has been one of the most prestigious and comprehensive franchise rankings, celebrating the opportunities franchise brands provide for business ownership. The UPS Store is proud to have been named the top brand in the “postal, printing, communications and business services” category for 30 consecutive years. In addition, 2020 marks our fourth straight year in the top five overall rankings. Based on the scores received in the Franchise 500 list, The UPS Store has also been named the number one franchise business opportunity for less than $150K.

Another cause for celebration is the annual Franchise Appreciation Day in which communities show appreciation for local franchise businesses. While The UPS Store is thankful to be recognized as a top franchise business opportunity on a national level, it’s only fair that we also recognize and thank our individual franchise owners for their hard work and support they provide to their local communities.

With over 4,900 independently owned locations, The UPS Store is the world’s largest franchisor of retail shipping, postal, printing and business service centers. Why do so many entrepreneurs choose The UPS Store? What makes owning a The UPS Store a worthwhile investment? Brand strength, world-class training, ongoing support, a variety of location options, breadth of products and service offerings and a commitment to continuous innovation to help franchisees keep pace in an ever-changing marketplace are just a few of the many benefits available to The UPS Store franchisees.

Brand Strength

The UPS Store is an industry leader and nationally renowned brand. Opening a The UPS Store franchise comes with immediate brand recognition and a reputation for excellence. This awareness not only acts as a differentiator, but it attracts customers and is a significant advantage franchisees inherit as soon as they open their doors.

At The UPS Store, we recognize that a brand’s work is never done. We’re committed to continual efforts to grow brand awareness with consistent, ongoing marketing campaigns that span multiple platforms and audiences. Our national advertising campaign builds and maintains prominence to drive traffic for the brand while highlighting all the products and services our franchisees offer to their customers. Regional efforts complement the national communications and help bring the message to a more localized level. We also support location-specific marketing that maintains brand consistency for individual store promotion.

World-Class Training and Ongoing Support

We’re dedicated to helping our franchisees succeed. The first step is to build a strong foundation by providing all the necessary tools and training. Our comprehensive four-phase training program helps ensure every franchisee is well-prepared to manage their business. Web-based and on-site university business courses are included along with over 80 hours of in-store experience. Business fundamentals such as human resources, marketing, sales and financial management are covered along with content specific to The UPS Store like center operations, technical systems and print services training.

Our support doesn’t end once the formal training has been completed. Ongoing support and guidance is always just a phone call away. Experts at the corporate office, field representatives and even fellow franchisees are available when you have questions, need troubleshooting assistance or general business advice. The UPS Store franchise system is a family. Store owners embrace the opportunity to network and share ideas with fellow franchisees. They recognize that the strength and longevity of the brand is dependent, in part, on the success of each individual store and frequently take advantage of opportunities to collaborate.

Variety of Location Types

Another factor that makes a franchise business opportunity with The UPS Store a worthwhile investment is the number of location types to choose from. In addition to traditional, standalone stores typically located in shopping plazas, there are several non-traditional options for owning a The UPS Store franchise.

The store in store concept lets owners add a The UPS Store center within the footprint of their existing retail business. This allows owners of small businesses like pharmacies and hardware stores to bring The UPS Store products and services to their communities. Business owners can expand their relationship with their current client base while also driving new customers into their store. Other non-traditional location opportunities exist as well, including centers in hotels and convention centers, colleges and universities and military bases.

Rural markets are an often-overlooked opportunity that can offer unlimited potential to bring much-needed essential business services to small communities. Our Main Street franchise model makes opening a The UPS Store franchise in a small town or rural community even more affordable with reduced fees and significant savings on other start-up costs.

Breadth of Products and Services

Most people don’t realize the extensive range of products and services offered at The UPS Store. While we’re proud to serve individual customers, we specialize in delivering value-added business services to support small businesses and help strengthen our communities.

Franchisee Matt McClimon says, “I think small businesses want to work with us because we are also a small business and working together helps us both be successful.”

The UPS Store is committed to helping small business owners reach their goals by providing copying, printing, packing and shipping, faxing, document shredding, a real street address for mailboxes, graphic design, direct mail, notary services and even office and mailing supplies.

Franchisee Adam Berns explains how his The UPS Store location has helped a small business in his community get off the ground, stating “We’ve really been able to watch their business grow and become a business from day one. It started with a customer coming in and helping them design a logo, to then producing business cards and marketing materials, opening mailboxes and helping with the logistics of their business. It’s probably one of the most rewarding things to see and help other people start their own business and knowing we are part of that path to success.”

With 40 years of franchising experience, our proven business model has helped thousands of entrepreneurs become successful business owners. We’re still growing and have numerous franchise opportunities available in markets across the country. Whether you prefer to take over ownership of an existing store ready for business or build out your own, The UPS Store can help you achieve your dreams of franchise ownership. We invite you to learn more by reaching out to our franchise development team or visit our website to explore this potential franchise business opportunity.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.