It Looks Like Your Browser
Is Out Of Date.

Microsoft will be phasing out Internet Explorer soon. Please use Chrome, Edge or another browser to fully experience The UPS Store Franchise website.

Download Browser Update ›

Mission: Veteran Entrepreneurship Program

Mission: Veteran Entrepreneurship Program

The UPS Store franchise system is committed to adding more veteran owners to our ranks. Learn more about how we make this mission possible.

May is National Military Appreciation Month. In 1999, Congress started the tradition to give the nation the "chance to publicly show their appreciation for troops past and present." To commemorate the occasion this year, we wanted to take our appreciation to the next level. Which is why we’re launching Mission: Veteran Entrepreneurship, a program to help a select group of qualified U.S. military veterans open their own The UPS Store franchise location.

To support this program, The UPS Store is putting up $300,000 to provide significant financial incentives for the first 10 eligible veterans who submit a completed buyer’s application packet. The UPS Store will award $29,950 in waived franchise fees to the selected veterans to help them get their franchise location up and running.

Our Commitment to Veteran Franchise Owners

The Mission: Veteran Entrepreneurship program is just the latest effort in our ongoing dedication to serving those who have served us.

“The UPS Store, Inc. is deeply committed to helping veterans transition back into civilian life and achieve their dreams of owning a business,” said Tim Davis, president of The UPS Store, Inc. and U.S. Marine Corps veteran. “We are thrilled to launch Mission: Veteran Entrepreneurship and offer this financial incentive to those who have given and sacrificed so much for our country.”

But this commitment isn’t just about altruism. The UPS Store understands that veterans are uniquely suited for franchise ownership, and they are an integral component of our business. According to the Veterans Transition Franchise Initiative (VetFran), at least 97 percent of franchisors believe that veterans would make excellent franchisees, with 70 percent hiring a veteran franchisee or employee in the last year alone.

Why Veterans Make Great Franchise Owners

There is a variety of reasons why veterans are well-suited for opening a franchise business. Chief among those reasons are the diverse skill sets and perspectives veterans develop during their military careers.

“It’s the teamwork that they come to understand. Veterans know how to follow plans. They’re going to thrive under pressure,” said Davis. “And they are steeped in discipline and hard work.”

“For me, it’s simple: veterans are going to add value to your brand.”

The UPS Store: A Proud Tradition of Veteran Franchise Owners

Over the years, The UPS Store has taken pride in helping veterans pursue their dreams of owning a business after their military careers, and the Military Times consistently ranks us as one of the best franchises for veteran owners. Mission: Veteran Entrepreneurship, announced at the 2019 International Franchise Association (IFA) Convention, builds on our ongoing participation in VetFran to provide discounted franchise fees for qualified veterans, active military and their spouses. Of the approximately 4,800 The UPS Store locations in the United States, more than 400 are owned by veterans, and that number continues to grow.

For additional information on The UPS Store and our dedication to providing franchise opportunities for U.S. veterans, visit

What Our Veteran Owners Are Saying About Franchising with The UPS Store

Veterans across The UPS Store franchise system have consistently leveraged the skills and lessons they learned during their time in the military while running their business. Here’s what our veteran franchisees have to say about how their military experience has served them well after opening a franchise business with The UPS Store.

“As a veteran, you hold lots of pride, something you get to carry out in your business as a franchisee. To be able to take that strong sense of responsibility and apply it to your business is really important.”

  • Isaac Gonzalez, The UPS Store franchise owner (near a military base in Ruther Glen, VA), U.S. Marine Corps veteran

“I’m retired air force. I was medically retired after 10 and a half years of service. When I got out of there, I said, what am I going to do with myself? You know, I have all these skills, but I don't know what I want to do. I got a job as a project manager for a company for a year and was laid off… So, I decided to look for opportunities where it would be more something that I could control. The UPS Store happened to be one of those places that I looked because I was like, I have the skills to lead people, but I don't have the business skills and the franchise model has the systems in place to teach me. I looked at about five different franchises, and The UPS Store was the one that just seemed to me like they had their ducks in a row.” 

  • Ashwin Narayan, The UPS Store franchise owner (Oakwood, OH and Centerville, OH), U.S. Air Force veteran


“Probably the biggest way that my military service helped me prepare for a career with The UPS Store was not knowing what's coming and being prepared for the unexpected. Every day is different with The UPS Store. Additionally, the ability to manage people was a major benefit; it gave me the confidence when I opened my second location to develop a staff and then to trust them to do their job when I'm not there.”

  • Paul Erchinger, The UPS Store franchise owner (Belton, TX and Georgetown, TX), U.S. Army veteran


If you’re a military veteran interested in becoming a The UPS Store franchise owner, click here for the official rules of our Mission: Veteran Entrepreneurship program to see if you qualify. If you want to learn more about becoming a The UPS Store franchise owner, contact our franchise development team today.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.