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The UPS Store: The Best Franchise Opportunities of 2022

The UPS Store: The Best Franchise Opportunities of 2022

Franchising is a great way to embrace your entrepreneurial spirit and become a business owner. Maybe you've dreamed of becoming your own boss, setting your own schedule, managing and building your own team and running daily operations of a business into which you've poured your hard work, time and passion. It takes significant research and preparation to arrive at the decision to open your own business, then more hard work and dedication to make your dreams of business ownership become reality.

When you've decided to pursue your dream of becoming a business owner, you'll have many options to consider, like factors that make a good franchise opportunity.

What Makes a Good Franchise Opportunity?

Before deciding on what type of business to open, you'll want to consider your options for franchise ownership. You'll need to conduct a thorough evaluation of each opportunity, reviewing details like financial performance, brand reputation, franchise cost, training, corporate support, the existing franchise community within that system and how the franchise opportunity fits into your own life and aligns with your business goals and values.

Why You Should Consider Franchising

At some point in your journey to entrepreneurship, you'll decide between opening a business from scratch and creating it all for yourself or investing in a franchise system with a lot of the details regarding operations and brand usage already created for you. Because of the way franchise systems are created, franchising takes some of the guesswork out of building a business. Instead of conducting market research for branding or building a national or regional advertising strategy, for example, those portions of running the business are typically included as part of the franchise agreement, leaving owners more time for operations and growth.

When you buy a franchise, you'll operate under a recognizable brand name that provides immediate credibility in the eyes of potential customers. As soon as a location opens, customers will be able to expect the same experience no matter the location. While a new brand may have awareness challenges and need extra time getting the word out, a franchise brand already has that brand strength to count on.

Why The UPS Store is One of the Best Franchise Opportunities

For over 40 years, The UPS Store has helped many entrepreneurs open their own small businesses. Several aspects of the franchise model make it a great business opportunity, and certainly one to consider if you're thinking about opening a business.

Awards and Accolades

The UPS Store continues to rank as one of the best franchise opportunities year after year, being consistently recognized as an industry leader for world-class training, trusted support and national reputation. In 2022 alone, The UPS Store has been recognized with numerous awards:

  • 2022 Entrepreneur Franchise 500 – Ranked #2
  • 2022 Entrepreneur Franchise 500 Postal and Business Centers – Ranked #1
  • 2022 Entrepreneur Franchise 500 Best of the Best – Best of the Best Franchise
  • 2022 Franchise Direct Top 100 – Ranked #17
  • Entrepreneur's 2022 Fastest-Growing Franchises Ranking for U.S. & Canada – Ranked #25

Prior years are no different regarding accolades and awards, with The UPS Store being recognized as a top franchise for veterans, ranking highly in number of multi-unit franchisees, being one of the best franchise brands, and a top franchise under $150k. In addition to Entrepreneur Magazine, organizations who review franchise opportunities and rankings include Franchise Gator, Franchise Direct, and Franchise Times.

Ranking for over 30 consecutive years in the postal and business services category on the Franchise 500 list, The UPS Store is proud to be a top franchise opportunity and continues to evolve its business model to meet the ever-changing needs of its retail owners and the overall business landscape.


Another aspect that makes The UPS Store one of the best franchise opportunities of 2022 is the training involved. A comprehensive, four-phase training program gives new franchise owners the tools, strategies and knowledge they'll need to launch and grow their business, along with all necessary resources to train their staff confidently and effectively.

Phase 1 involves web-based training and over 40-45 hours, new owners get a strong foundation of store operations knowledge and business acumen prior to beginning the In-Store Experience 1 training.

Phase 2 focuses on store operations, technical systems and business acumen, spread across five days and 45 hours. This training is conducted in a The UPS Store Certified Training Center.

Phase 3 is a ten-day interactive workshop that includes marketing, operations, sales and financial management. With 90 hours dedicated to this phase, it’s a hands-on, intensive training that focuses on the equipment, software, techniques and in-center production to manage and grow print services in your new location.

Phase 4 of franchise training is five days (40-45 hours) focused on reviewing what you've learned regarding store operations, technical systems and print services. Conducted at a The UPS Store Certified Training Center, this is the last step to completing training and preparing to open your doors.

Business Services

Franchise owners with The UPS Store provide a range of business service solutions that help individual consumers and business consumers alike. Some of the products and services offered by The UPS Store include:

  • Professional Printing Services including letterhead, posters, flyers, business cards and direct mail
  • Direct Mail Services
  • Mailbox Services
  • The UPS Store Certified Packing Experts® who can pack and ship everything from letters to heavy or large items
  • In-Store Services such as computer access, notary services, passport and ID photos, shredding, office supplies, mailing supplies and design services.
  • Small Business Services

The UPS Store is a valuable resource for small business owners throughout the community, serving as a trusted partner to provide resources and services as an extension of the small business's team. Understanding the challenges that small businesses face, the cutting-edge technology and high-quality solutions offered by The UPS Store help meet their needs and overcome pain points, increasing efficiency and helping them grow.


When retail owners at The UPS Store help other business owners, that builds a sense of community which continues to grow as more opportunities and challenges arise. Similarly, when consumers can consistently count on their local The UPS Store to help, they're likely to become loyal to the brand and even recommend it to others based on their own experiences.

Many franchise owners at The UPS Store contribute even more by giving back to their communities in the form of donations, volunteer time and other forms of philanthropy. Through the brand's core principles of reliability, commitment, innovation, community stewardship and environmental sustainability, franchisees seek to serve with more than logistics and packing supplies. The UPS Store partners with the Toys for Tots Literacy Program to support childhood literacy across the country, giving children the tools and resources to succeed with hopes of a better and brighter future.

There's also a tight-knit sense of community among franchise owners. When challenges arise, retail owners can call on the network of other owners to gain insight and assistance in solving them. It's also a great means to share successes and network with like-minded individuals who care about helping their communities.


Interested in learning more about the franchise opportunity with The UPS Store? Contact our franchise development team to discuss the possibility of owning your own location.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.