It Looks Like Your Browser
Is Out Of Date.

Microsoft will be phasing out Internet Explorer soon. Please use Chrome, Edge or another browser to fully experience The UPS Store Franchise website.

Download Browser Update ›
BackBACK TO BLOG
Mar
7
2022
STORIES

Store Stories: Women-Owned UPS Store Locations Making a Difference in the Community

Store Stories: Women-Owned UPS Store Locations Making a Difference in the Community

Franchise owners with The UPS Store share a common work ethic, attitude and passion for serving the community. Among many other qualities, they are dedicated to their business and their team, which has helped grow their stores and made them beloved in their community. 

Hear more from a few of the women-owned The UPS Store locations, what makes each unique, how they inspire and strive to make a difference in their personal and professional lives. 

Maya Warrier 

Maya Warrier is a retail owner of The UPS Store in Louisville, Kentucky and has perfected the art of the work-life balance. With her busy schedule as a retail owner, a part-time lawyer, real estate investor and community leader, Maya is also a mom of four kids and continues to inspire those around her. 

Growing up with a strong interest in the legal system, Maya earned her first degree in finance, then went onto earn an MBA, and continued her education even further, attending law school. One of her earliest jobs was working as a criminal defense attorney for Louisville Metro’s Public Defender’s Office, and from there, worked for a large private law firm, then practiced family law on her own.  

Strongly believing that “everything will work out the way it’s supposed to,” Maya met with an acquaintance who owned a The UPS Store, and she was instantly intrigued. She was already part of the business community with her legal career, and after that meeting, her entrepreneurial spirit came to life, encouraging her and her husband, Matt, to buy their very own The UPS Store location in 2017. 

Maya’s career pivot has paid off, not only for herself but for her employees and the community at large. She’s a firm believer in employee growth and training, crediting her outstanding team for developing relationships with customers. One even returned from vacation with a souvenir hat for a favorite employee! 

In addition to creating a strong team at The UPS Store, Maya also dedicates time to serving the community. Her store proudly supports charitable donations for the Toys for Tots Literacy Program, and personally Maya serves as an advocate for several causes that support the legal and humanitarian rights of women and children. 

Leanne Dobard Alvarez 

She’s a multi-talented mentor and community leader, owner of The UPS Store in Pearland, Texas and an inspiration to other women-owned businesses. Meet Leanne Dobard Alvarez

Leanne is a proud New Orleans native, living there during her college years and her early career which started with Anheuser-Busch. With years of sales experience, she went on to become a medical-surgical instruments sales representative before being introduced to a friend’s brother, Rick, who happened to also be a retail owner of two The UPS Store locations in Dallas. Leanne was intrigued, and after shadowing Rick at his stores, he became her mentor and inspiration to pursue franchise opportunities of her own. Leanne made a career pivot, and now uses her wealth of knowledge in sales and customer service to thrive as a retail owner of the Pearland The UPS Store location. 

Since she became a franchise owner in 2006, Leanne has enjoyed watching Pearland grow from a sleepy landscape to a thriving business community. Leanne loves serving this new community and lends her support and leadership to several organizations and charities, serving as President of The UPS Store Houston Co-Op Board, President of her HOA and is active in the Pearland Chamber of Commerce. She’s also passionate about Pearland’s own Community Theater, where she’s a founding member and the self-proclaimed “props mistress.” 

Leanne also believes in her “open-book” philosophy as a community leader, inspiring other small business owners and sharing the life lessons she’s learned along the way. She tells other owners to hire for personality and positive attitudes, reminds them about the hard work it takes to own and operate a business and encourages a healthy work-life balance by allowing time for relaxation. 

Leanne is an inspiration to many including her team, her family and her customers. Her son, Evan, has even joined her in running her The UPS Store location to continue to provide their well-known and loved New Orleans-style hospitality. A customer once told her, “Leanne, you make me want to go find something to ship — just so I can come visit your store!” 

Snover Uppal  

The cornerstone of a great business is when you can go into a store, and they know you by name and treat you like family. Snover Uppal demonstrates this philosophy daily as an owner with The UPS Store at her Orange, California location. 

Serving the business community for the last five years, Snover has shown that even the most varied backgrounds and personal interests can combine to form the ideal retail owner with The UPS Store. Beyond her friendly greeting, business acumen, organizational skills, resourcefulness and cheery demeanor, you’ll find her many hidden talents and interests outside of the store, some of which relate to the equestrian community. 

One of Snover’s biggest passions is her love of quarter horses. She owns two horses, Pistol and Peyton. Snover has become very involved in many local horse events with her daughter, and competes in fast-paced rodeos. In an interesting twist of fate, her love of horses and The UPS Store were brought together several years ago when a devastating wildfire hit local neighborhoods. While Snover and her family evacuated their home due to the fire, she also bravely helped evacuate many local horses being impacted by the fire. Directing horse trailers to be parked at The UPS Store parking lot as a safe haven during the tragedy, she selflessly and heroically served the community as she would in her daily business. 

Snover loves giving back and being active in her community through charity work with the Women’s League. Her “unmatched work ethic” serves as inspiration to other women-owned businesses, and her philosophy in life is to “work hard, take pride in what you do, strive for improvement and above all, LOVE what you do.” That dedication can be seen inside Snover’s The UPS Store as well as in the community she serves. 

To explore franchise opportunities or learn more about opening a franchise of your own, check out our upcoming webinars or reach out to our franchise development team.      

Entrepreneur's Franchise Top Rated for Veterans in 2021 badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $10,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #2 in 2022 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the sixth consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.