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Planning Your Post-Military Career: The UPS Store Franchising for Veterans

Planning Your Post-Military Career: The UPS Store Franchising for Veterans

The UPS Store is proud to help support veterans through franchise ownership programs and is a dedicated participant in the VetFran program. 

Memorial Day is a time when we remember and show our appreciation for the women and men of the armed forces who made the ultimate sacrifice for our country and our freedom. And, naturally, all members of the armed services are at the top of our minds around this time of year. At The UPS Store, we want to take this opportunity to show our appreciation and support for active military and veterans as well.

The UPS Store is proud to help support veterans through franchise ownership programs and is a dedicated participant in the VetFran program. Since 2015, Entrepreneur Magazine has acknowledged that commitment by ranking The UPS Store as one of the top franchises for veterans.

Supporting veteran franchise ownership isn’t just the right thing to do though, it’s also a smart choice. Military service instills a variety of skills that lend themselves to being successful business owners. 

Why Veterans Make Great Franchise Owners

Nearly nine in 10 veterans and active duty service members expect to have a second career after the military, according to a 2015 survey by The UPS Store. However, the transition from active military life to the next career can be difficult. For many, the greatest challenge is finding employment after serving in a role or performing duties that aren’t easily described in a standard civilian resume. However, that doesn’t mean that veterans don’t have the necessary experience to succeed in business; it’s actually quite the opposite.

Here are some of the traits that a lot of veterans and great franchise owners share.


Serving in any branch of the military requires hard work and discipline. Every member of the team must work together and remain accountable for their actions to ensure a mission goes according to plan. You can’t give up in the middle of a mission because it’s too hard; you have to have the drive and commitment to push through.

Most people would agree that a business operation isn’t typically as intense as combat. But both require a dedication to the job and the ability to see things through. If you want to run a successful franchise, giving up in the middle of a big order or task isn’t an option. You’re in command, so to speak, and have to be focused, diligent and committed to getting the job done right. Especially when first starting and opening a franchise, the ability to give 100 percent and see the plan through is tremendously important.


What tends to draw most veterans to serve is either loyalty to their country or the ideals of their chosen military branch. That devotion to a cause translates well to small business ownership, where you need to be loyal to the community, your brand and customers who support you.

The UPS Store strongly encourages community involvement, and franchisees who are loyal to their customers are a great fit for that effort. Commitment to the brand and fellow franchisees is also very important as it helps to provide customers with a strong and consistent base of service throughout the network.


 In active duty, veterans follow a chain of command. There’s structure and planning behind different assignments, whether here or overseas. The military is well-known for its commitment to discipline and instilling that trait into each service member. It’s a trait that serves veterans well in civilian life as well.

When a veteran becomes a franchise owner, they must not only give clear and concise direction to their staff, but they must follow the branding and ownership guidelines set by the franchisor. Like a mission, there is a business plan that needs to be followed. As a franchise network, The UPS Store provides franchisees access to a solid business model, business strategy and support.  

Calm under pressure

Stressful, high-pressure situations are common in the military. Even when disciplined individuals are following well laid out plans, things can go sideways quickly. It’s something that Tim Davis, president of The UPS Store, Inc. and Gulf War veteran, knows well.

“In my time with the military and with The UPS Store, I know that things don’t always go exactly according to plan. It’s essential to be able to course correct and come up with a new plan,” said Davis in a piece for Franchising USA Magazine. “Quick thinking and the ability to stay calm under pressure are skills that veterans learn during their service that come in handy during challenging times.”


Members of the military are trained to be leaders. The ability to guide team members and find the best solutions, especially in high-stress situations, are key skills any business owner needs to be successful. Veterans and active duty service members are trained to lead by example and know that a strong work ethic filters through to the employees who work for them.

Strong leadership skills are essential when training and managing employees. Quality leaders instill confidence in their employees and trained to develop each team member to reach their potential.

How The UPS Store Helps Veterans Become Owners

The UPS Store offers $10,000 off the franchise fee, which includes 50 percent off the initial application fee, to qualifying veterans to help make franchise ownership possible.

As with all franchisees who join The UPS Store, veterans benefit from hands-on training, options for financing, location selection assistance and marketing tools and support.

If you’re interested in learning more, check out our Veteran Franchise Opportunities page.

 “The skills veterans develop through their military experience, such as leadership, work ethic and discipline, are integral to pursuing a second career. The UPS Store franchise allows veterans to apply these skills to manage and run their own business. We are proud to support veterans and help fulfill their aspirations to be successful business owners.”

Tim Davis, president of The UPS Store, Inc., former U.S. Marine Corps captain and Gulf War veteran

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.