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An Essential Business Franchise Opportunity

An Essential Business Franchise Opportunity

Learn why owning a The UPS Store is one of the best franchise opportunities available for starting an essential business.

With approximately 5,000 locations across North America, The UPS Store is the nation’s largest franchise system of retail shipping, postal, print and business service centers. We have been ranked No. 1 in the postal and business services category for 30 years and we are in the top five brands overall for our fourth consecutive year according to Entrepreneur Magazine’s Franchise 500. Most recently, The UPS Store was recognized by Entrepreneur as the best franchise opportunity that can be started for less than $150,000 based on the information provided in our Franchise Disclosure Document and scores from the 2020 Franchise 500. Although a significant amount of due diligence is required to find the best fit for you, buying a franchise doesn’t have to be an extremely expensive endeavor.

A Rewarding Opportunity

Not only is owning a The UPS Store affordable, but our franchise opportunities are backed by 40 years of experience. With our established business model, comprehensive training and support as well as multiple profit centers, The UPS Store is among the most rewarding franchise opportunities available.

We also offer a variety of store options to allow franchisees greater flexibility to deliver essential products and services to meet the needs of customers in their communities. For example, with our store in store concept, freestanding centers are set up inside hotels, convention centers and other businesses. A few years ago, this idea was broadened to include existing retail businesses. This model now allows owners of an established retail business, like a pharmacy or hardware store, to expand the type of services they can provide within the footprint of their current space, while also increasing traffic to their core business.

Access to high-quality business services are important, no matter the location. That’s why The UPS Store also supports franchise development in rural areas. Our Main Street franchise model offers a reduced fee and significant start-up cost savings to encourage franchise ownership in small markets. Although there are typically fewer customers to serve, owning a The UPS Store in a rural market has its advantages. For example, slower real estate turnover gives you more time to find the perfect location and less competition improves your visibility and positioning for a leadership role in the community.

Regardless of the market or location type, we have helped thousands of entrepreneurs become owners of their own thriving franchise. At The UPS Store, we believe in investing in the success of our franchisees. Afterall, their success contributes to the ongoing strength of the brand. We’re here for our store owners every step of the way. But, support and guidance doesn’t just come from the corporate office, it comes from fellow-franchisees as well. The UPS Store network has a strongly rooted sense of family. Our franchisees enjoy a great deal of collaboration and camaraderie, and love to share ideas to learn from each others’ successes.

Serving Our Communities

Individual The UPS Store centers provide valuable services at the local level for the communities they serve. As a result, The UPS Store retail locations have been designated as an essential business and remain open to support small business owners and consumers who count on the crucial services they offer, especially during this time of crisis.

For those who are now working from home, have children who are now learning from inside the home, small business owners who are trying to continue to run their business and even medical personnel fighting the pandemic, The UPS Store centers are ready to help. Essential services needed at this time could make a major difference in a customer’s life. The UPS Store locations provide U.S. federal mail to box holders, which could include important health-related shipments (medications and devices, diagnostic/lab results, unique dietary related goods), financial documents (payroll checks, tax refunds), legal documents (wills, trusts, deeds, contracts, adoption/paternity paperwork, notarized documents, etc.) and much more. Scanning, faxing and notary services could also play a critical role as customers deal with medical or legal paperwork. The UPS Store also offers vital packing and shipping services to members of the community who need to ship important items like these or want to send a care package to loved ones.

Things are far from business as usual, but The UPS Store centers continue to play an instrumental role in assisting local small business owners. From printed signs to guide customers through curbside pick-up services, to printing take-out menus to attach to delivery orders, to direct mail solutions to help keep business moving, The UPS Store is helping small businesses navigate the challenges of this unprecedented time.

Humanitarian Assistance

The UPS Store takes great pride in serving our communities with more than the essential services we provide. Our franchise owners are committed to fulfilling leadership roles in their communities and are dedicated to giving back to others. We’re a proud founding sponsor of the Toys for Tots Literacy Program developed in conjunction with the Marine Toys for Tots Foundation to promote childhood literacy across the U.S. The UPS Store franchisees pride themselves on supporting local charitable efforts as well. From sponsoring a Little League team to donating time and resources to help beautify a local park, owning a The UPS Store enables entrepreneurs to give back to their communities and help improve the quality of life of those less fortunate. Contributions will likely take on different forms as innovative franchisees find creative ways to help support and revitalize their communities in the wake of the devastation caused by the coronavirus outbreak.

Here are some positive examples of how The UPS Store has gone above and beyond for its community:

The UPS Store Shipping Masks Across Country for Free

The UPS Store location in Moses Lake, WA is shipping masks around the country for free. The word of what the franchisee is doing for her community is spreading quickly. Some customers still opting to pay. When COVID-19 initially began to hit, the franchisee printed  20 large banners and handed them out for free to local restaurants to help them promote that they’re open for to-go orders. Giving back to community not only helps others, but helps relieve stress for her and her staff.

Printing Learning Packets for Local Charter Schools

The UPS Store location in San Antonio is producing learning packets for Charter Schools in San Antonio on a weekly basis. Over the last three weeks, the store has printed 14,000 packets, which are a vital tool that the charter schools are providing to help parents and students adapt to remote learning. Some families lack access to technology and these packets enable students to finish out assignments for remainder of the school year.

Franchising an Essential Business

Whether you are interested in taking over ownership of an existing store that’s ready for business or developing a new store in an open market, The UPS Store has many franchise opportunities available in markets across the country. To learn more about an essential business franchise opportunity with The UPS Store, reach out to our franchise development team, join one of our weekly webinars or attend a live event in your area.

Entrepreneur's Franchise Top Rated for Veterans in 2022 badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.