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Aug
18
2014
OWNERSHIP

Franchise Spotlight: Brandon Phillips and Minority Franchises

Franchise Spotlight: Brandon Phillips and Minority Franchises

Owning a franchise is one of the most profitable entrepreneurial opportunities available on the market today, with leading brands like The UPS Store seeing continued success thanks to a growing base of driven franchise owners across the country. One of the fastest growing sectors within this market is minority franchises, with minority-owned businesses accounting for over 15 percent of total franchises today. A great example of this can be seen through New York City The UPS Store franchise owner Brandon Phillips, who juggles small-business ownership with his established career as a New York firefighter.

“The benefit of having your own franchise, I believe, is having control of your own business, of your own destiny so to speak, you can make the decision on how far you're willing to take that...” – Phillips

Like many hard-working professionals with full-time careers, Phillips was initially skeptical of the time he would be able to commit to starting a new business and the franchise costs involved. During his experience with The UPS Store, Phillips quickly realized that one of the many benefits of owning a franchise is the ability to build your business at your own pace, without having to sacrifice other important responsibilities in life.

“I believe The UPS Store franchise has a lot to offer because it's a resource center for small businesses, and because we’re locally owned and operated, it maintains that home feel like you're in a comfortable place to conduct your own business.” – Phillips

When you own a franchise with an industry leader like The UPS Store, you are confidently backed by the brand’s continued dedication to providing new and innovative services to your customers. The UPS Store franchise model goes far beyond simple courier services, offering mailbox services, print, freight and packaging solutions to ensure you can provide your market with the utmost in quality customer service.

“I just love the feeling of bringing everyone home because the town that I live in didn't have anything like that, there were no similar businesses in our area.” – Phillips

The growing market of minority franchises has helped connect local communities across the country like never before. To see what ownership opportunities are available to fit your personal and financial goals, contact one of our franchise development representatives today.

Ranked for 28 Consecutive Years

Ranked for 28 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for 28 years. This has earned us a #3 Most Consistent Franchise Award in 2018. Additionally, we made impressive jumps to rank #4 in the Top 500 Franchise Opportunities in America.

We Proudly Support Our Veterans

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $10,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.