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Why Buy a Franchise

Why Buy a Franchise

Learn more about why a franchise can be a great business opportunity.

Starting a business can be one of the most rewarding experiences a person can have. From researching potential investment opportunities to narrowing down your choices, to finally signing the paperwork to commit to creating something of your own, the whole process of opening your own business can be exciting and perhaps slightly intimidating. Starting a business requires a lot of hard work, dedication, time and money—and there’s no guarantee of success.

When people decide to embrace their entrepreneurial spirit and pursue opening a business, it’s best to thoroughly research and evaluate the available opportunities—whether starting a business from scratch or buying a franchise—before moving forward and making a binding commitment.

Factors like brand reputation, financial performance, location and many others should be weighed when deciding how to open a business. While there can be risks inherent in any business opportunity, joining an already-established franchise system certainly has its advantages. 

Advantages of Buying a Franchise

After you’ve decided to pursue opening a business, you’ll need to consider the pros and cons of buying a franchise compared to starting a business from scratch.

Let’s look at some of the advantages of buying a franchise.

Brand Strength

Brand strength is one of the greatest advantages of buying a franchise. Well-known, recognizable brand names provide immediate credibility in the eyes of potential customers, beginning from the moment a location opens. In terms of the customer journey which typically begins with brand awareness, an already-established, nationally recognized brand name has a certain level of awareness that doesn’t need to be built up from scratch as it would with a new brand. Potential business owners should take brand strength into consideration as one of the most important factors in deciding to open a franchise. 


When you start a business, you want to go into business for yourself, but not by yourself. Having training and support resources available from the very beginning allow franchise owners to learn everything they need to know to get started, learn nuances of the industry, and get comfortable with daily operations. Opening a business requires specialized knowledge of a particular industry, service offering and competitive landscape, which are some of the basics that would typically be covered in a franchise training program.

Ongoing Support

Ongoing support is another consideration when looking at the advantages of buying a franchise.  After you’ve opened a franchise business, it’s wonderful to have resources available to help achieve your business goals. From having a corporate team standing by to answer any questions that arise, to a network of other franchisees with whom you can relate and discuss questions, issues or other opportunities, an ongoing support system is a great advantage when opening a franchise business. 


When you open a business from scratch, it can be difficult to accurately anticipate the costs associated with getting up and running. You may also need to consider funding from several sources, requiring you to sell your idea repeatedly. 

Opening a franchise business can also require a decent amount of startup capital, but the advantage in this aspect is having all the costs (and many other pertinent details) outlined in advance in the Franchise Disclosure Document (FDD). Any costs associated with operating the business, ongoing fees throughout the contract term, an estimate of expenses to build out and equip the business and any required reserve capital for the first three months are all outlined, giving franchisees a reasonable expectation of costs to expect. Because of this, there is less of a chance of encountering unplanned expenses.


Buying a franchise also boasts efficiency as one of its advantages. When becoming a franchisee, the entire operations framework is included in the process. Proven systems for training, marketing, accounting, technology and more have been tested and improved through years of experience, allowing franchisees to avoid some of the trial and error involved in just getting started opening a business. Efficiency helps franchise owners earn a better living and spend less time and effort than they would starting a business from scratch.

Consider a Franchise Opportunity with The UPS Store

There are many advantages when buying a franchise business compared to opening a business from scratch. When an entrepreneur has decided to pursue franchise ownership, another difficult decision is choosing the industry and brand. 

While retail owners with The UPS Store come from a variety of backgrounds and have very different career paths, they do share some common traits like a passion for hard work, effective time management, perseverance, dedication to customer service and a desire to make a difference in their community.

If you’ve already answered the question, “Why buy a franchise?”, it’s time to consider your available franchise options. Below are a few of the top reasons to consider a The UPS Store franchise opportunity.

Brand Power

The UPS Store is a nationally recognized and well-respected brand committed to providing an exceptional customer experience in the communities it serves. With an outstanding brand reputation and the quality of its franchise opportunity, The UPS Store has consistently earned accolades and awardsfrom many business organizations and has ranked highly on Entrepreneur’s Franchise 500 list for over 30 years in a row.

Training and Support

New franchisees acquiring a The UPS Store complete a comprehensive four-phase training program, which includes over 215 hours of web-based training, in-store experiences, a university business course and print services training. Everything from business fundamentals to store operations, including training on store equipment, software and techniques are included in the training program to ensure franchisees are prepared and can begin operating their own store confidently. 

Franchisees also have access to a vast network of other retail owners with The UPS Store, a toll-free help line, area franchisees and the home office to help with questions and expert advice. There’s also marketing and advertising support at the national, regional and local level to help drive brand awareness and in-store traffic, as well as marketing tools and resources that franchisees can use to promote their stores within the communities they serve.


The UPS Store offers several financing options to help franchisees get started on the right track. In partnership with Guidant Financial, financing options like 401(k) business funding, SBA loans, portfolio loans, unsecured loans and more are available. Guidant Financial knows the franchise business along with The UPS Store models and operating systems, so they are uniquely prepared to help franchisees get started along the path to entrepreneurship.

There are also discounts and incentives available to prospective veterandiverse and women entrepreneurs. 

These are only a handful of reasons why becoming a retail owner with The UPS Store is a great idea. Learn more about available markets and contact our franchise development team to discuss the possibility of owning your own franchise location.

2023 Entrepreneur's Franchise 500 Top Rated for Veterans badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

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Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

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Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.