It Looks Like Your Browser
Is Out Of Date.

Microsoft will be phasing out Internet Explorer soon. Please use Chrome, Edge or another browser to fully experience The UPS Store Franchise website.

Download Browser Update ›

How to Start a Franchise with The UPS Store

How to Start a Franchise with The UPS Store

Find out what steps you need to take to start a The UPS Store Franchise. 

With 5,000 retail locations in the United States, The UPS Store is the largest retail shipping, postal and business services franchise in the country. We have been honored as a top retail brand by The Business Journals’ American Brand Excellence Awards and ranked #1 in the business services industry by Entrepreneur Magazine’s Franchise 500 for 31 consecutive years. We’re proud of our achievements, but none of them would be possible without our network of dedicated retail owners. 

Throughout our 40+ years of franchising experience, we’ve developed a pr0tue oven business model and learned how to transfer our extensive knowledge and expertise to our retail owners. Our franchisees know they can rely on the brand strength of The UPS Store as well as our established support system to help them achieve success. The UPS Store franchise network is a family. Our retail owners love sharing their insights and experiences to help one another prosper.

Owning a The UPS Store franchise can be a rewarding experience, but it’s important to first understand how franchising works and determine if it’s the right fit for you and your entrepreneurial style. 

How Franchising Works

The franchise business model has a long history of enabling brands to expand their reach and maximize revenue while helping entrepreneurs become business owners. In exchange for an initial fee and ongoing royalties, franchising grants a franchisee (retail owner) the right to use the franchise brand’s name, logo and other assets while selling its products or services using the franchisor’s system of doing business. This gives franchise owners the benefit of owning and running their own business while also receiving the support of an established brand.

While there are numerous advantages of franchising, the ability to use a nationally recognized brand name and harness the credibility of that brand awareness is one of the most beneficial. The UPS Store has established strong brand recognition with a sterling reputation. Our retail owners benefit from this from the moment they open their doors.

Is Franchising Right for You?

Despite its many benefits, franchising isn’t for everyone. Opening a franchise business allows retail owners to bypass many of the struggles associated with starting a business, but it still requires a great deal of effort, and success doesn’t happen overnight. You must be willing to commit to the business and dedicate the time to make it work. Consistency is an integral part of the franchise business model. All retail owners must adhere to the franchise guidelines to ensure that the products and level of service are the same across all locations.

When learning how to start a franchise and researching opportunities, it’s important to select a franchise brand that matches your interests, values and business objectives. At The UPS Store, we’re much more than packing and shipping. We’re committed to providing a world-class customer experience and doing everything we can to help small business owners achieve their goals and strengthen our communities from within. Our retail owners love building strong relationships with their customers and take pride in helping other small business owners succeed.

Affordability is another consideration. Thoroughly research all start-up costs and evaluate available financial resources to ensure you have enough money to not only open the franchise but cover operating costs and living expenses until the business becomes profitable. To help ensure that retail owners can capitalize on their investment, prospective franchisees with The UPS Store must have at least $60,000 in liquid assets. This requirement can be met through any combination of cash, bonds, stocks, mutual funds, retirement accounts or other non-borrowed sources. If you don’t meet the financial qualifications yourself, a qualified co-applicant may assist.

The UPS Store has a very competitive pricing model, making us one of the best values among franchise brands. The initial investment required to open a The UPS Store center varies depending on the size, type, and location. Traditional location centers typically range from $247,523-$474,193, while franchise costs for rural locations are $163,139-$274,722, and store in store locations are between $120,929-$250,540. (All costs are subject to change, please see our Franchise Disclosure Document (FDD), for current amounts.) Although we don’t directly offer franchise financing to new franchisees, The UPS Store has teamed up with Guidant Financial to help qualified candidates secure the best funding solution that fits their needs.

How to Start a The UPS Store Franchise

The UPS Store is committed to providing potential retail owners comprehensive information to determine if joining our network is the best choice for you. Start by familiarizing yourself with these common franchise terms to gain a better understanding of franchising to make an educated and confident decision. Reach out to our franchise development team or attend one of our free webinars to learn more about franchising with The UPS Store and opportunities available now in specific areas. Request our FDD and review it carefully for details including our business experience, all fees, trademarks, services and training, financial statements and contact information for current retail owners. We also encourage you to talk to current The UPS Store franchise owners to learn what it’s like to be a part of our network. 

Finding the right market is critical. At The UPS Store, we work closely with potential retail owners to help them find an appropriate location. A number of criteria are evaluated such as parking availability, foot traffic and competition to determine the business potential of every The UPS Store retail center. Whether in an urban, mid-size or rural area we offer a variety of traditional and non-traditional store types to make it easier to find the best option that meets your interests and fulfills the needs of customers in your community. Visit our website for an up-to-date list of both existing centers for sale that are ready for business under new ownership as well as open markets available for new store development.

Next, complete our easy, four-step franchise approval process. You’ll submit an application and financial documentation, complete the FDD and interview with our team before making a final decision on your investment. Once approved, you’ll sign a letter of intent and pay the initial application fee. The final step includes securing any necessary funding, signing the franchise agreement and property lease, and completing training. Our comprehensive 5-week training program will provide a strong foundation of store operations and business fundamentals and will have you well-prepared to open your doors with confidence. 

The support doesn’t end there. Our team is committed to providing ongoing assistance and guidance to help you achieve success. From expert advice to multi-level advertising and marketing efforts, we’re with you every step of the way. We even have multi-center ownership opportunities to help you grow your business beyond a single location.

Ready to get started and change your life?  Contact our franchise development team or visit our website for more information on opportunities available now to take control of your future by starting a franchise with The UPS Store.

Entrepreneur's Franchise Top Rated for Veterans in 2022 badge

We Proudly Support Our Veterans

Participating partners with the VetFran program, The UPS Store offers qualifying veterans $15,000 off their franchise fee to start their new business. To learn more, contact The UPS Store Franchise Development Team.

Entrepreneur's Franchise 500 Ranked #4 in 2023 badge

Ranked for over 30 Consecutive Years

The UPS Store has been ranked #1 in the postal and business services category for over 30 years and remains in the top 5 overall for the seventh consecutive year according to the Franchise 500 list.

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.