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5 Reasons to Consider Franchise Ownership with The UPS Store

One of the best franchise opportunities available to prospective business owners today continues to be The UPS Store—and for many reasons. Below you’ll find five of the top reasons to consider franchise ownership with The UPS Store.

1.       Top-Notch Training & Support

Entrepreneurs who choose to open a franchise look for the right mix of independence versus structure. Opening a business from scratch can require loads of time and energy, including branding work and building operational procedures. The major advantage of franchising is that your investment not only provides access to use the brand name, but it also provides a framework and structure for doing business. You don’t have to test-and-learn to see what works—an established business plan is provided for you to implement. And while nothing is guaranteed, entrepreneurs have a structure upon which to build their business and future.

New franchisees with The UPS Store participate in over 400 hours of comprehensive training, including interactive and in-person sessions to ensure their readiness to open their doors. Through a mix of operational and business acumen training, retail owners cover all aspects of the business, ensuring that they feel comfortable and confident before opening their business.

In addition to our robust training program, The UPS Store also provides advertising and marketing support. With millions of dollars in ongoing national advertisements and marketing campaigns including TV, digital, print and radio, as well as regional and local advertising campaigns, retail owners have one less thing to worry about. Owners’ strengths and financial resources can be put into business operations to help support growth.

When you become a retail owner with The UPS Store, you can also rely on the vast franchise network of other owners for idea sharing, collaboration, networking and much more. Thanks to the thousands of other retail locations across the country, chances are likely that another owner has experienced a similar challenge or issue, from which you could learn and adapt to your own unique situation and market.

As a potential franchise owner, you can also contact the franchise development team to ask questions and get information to determine if The UPS Store is the right franchise opportunity for you.

2.       Brand Strength

A huge advantage of franchising is the brand strength you’ll be able to leverage by joining a franchise network. The stronger the brand name, the stronger connection your potential customers will have with your business. Think about it—as a consumer, you’re more likely to do businesses with a brand name you’ve heard and trust as opposed to one with which you have no familiarity.

A strong brand name not only attracts customers, but it also attracts franchisees. The loyal customer base a brand creates generates more business for all its franchise locations, making it more appealing as a franchise opportunity and reducing the operational risk involved.

When you choose to become a franchise owner with The UPS Store, you’re joining forces with a strong brand name that’s already top of mind with consumers and businesses alike.

3.       Recognized for Excellence

For over 30 of its 40+ years in the industry, The UPS Store franchise opportunity has been recognized with accolades and awards. World-class training, trusted support and national recognition contribute to this recognition, and we’re proud that year after year, franchisees and trusted business organizations alike recognize the value in The UPS Store.

In 2002 alone, The UPS Store was ranked No. 2 in the Entrepreneur Franchise 500 ranking, No. 1 in the Entrepreneur Franchise 500 Postal and Business Centers category, Entrepreneur Franchise 500 Best of the Best Franchise, and No. 25 in Entrepreneur’s 2022 Fastest-Growing Franchises in the U.S. and Canada, in addition to No. 17 in the Franchise Direct Top 100.

Previous years have drawn just as much recognition. These awards from industry and business authorities show that The UPS Store is an excellent choice when considering franchise opportunities.

4.       Uniqueness Thrives

While The UPS Store franchise owners do share some common traits like a steadfast work ethic, determination and persistence, no two franchisees have the same background or prior career path.

Consider Maya Warrier, who has practiced law, become a real estate investor and community pillar in addition to a franchise owner with The UPS Store, while also raising four children. Her strong belief in employee growth and training paired with her own work-life balance allows her team to thrive and build lasting relationships with their customers and the community.

Another franchise owner, Oscar Saucedo, retired from a successful career in telecommunications and then worked in advertising before discovering his love for printing, direct mail and marketing. After researching franchise opportunities, Oscar found The UPS Store to be a great fit for retirees, and since then he’s established himself as one of the nicest and most helpful men you will meet, otherwise known as the “Tom Hanks of The UPS Store.”

With The UPS Store, you’ll find that uniqueness thrives. You’re not only able to build your own team of specialists who can help serve your customers, you’re also able to build loyalty through each interaction, through each personality and create a memorable experience that will impact your business for years to come.

In addition to being a great opportunity for retirees, The UPS Store also provides incentives for veterans and minorities to encourage growth, diversity and uniqueness among franchise owners. Plus, with the recent modern design updates and variety of non-traditional store types available, franchisees have options when it comes to customizing their location to serve their business goals and their community.

5.       You Help Build Your Community

The UPS Store provides helpful services like packing, shipping, printing and mailbox services to people in the community. Each retail location is also a helpful hub for small business owners who need these services to conduct their businesses and in turn, serve their own customers.

Many franchisees also choose to support charities and give back to their communities in their own unique ways. Ted Phillips, a franchisee in Colorado, partners with the Colorado Eagles AHL team to raise money for “Stick Up for Kids” and support other local charities along with the Toys for Tots Literacy Program. Over the course of six years, Ted’s The UPS Store team raised over $400,000 for regional charities and he also sponsors technical trade school scholarships for local high school graduates.

Putting the brand’s values into action—which include a world-class customer experience, dedication and community focus—franchisees exhibit their commitment daily. The UPS Store owners Surjit Malhi and Navjeet Kaur say that “helping” is job number one and never tell a customer “no.” Even with new challenges, they find a solution and ensure that customers always come first, building loyalty in their beloved community.


Contact our franchise development team to discuss the possibility of owning your own retail location and joining the vast network of like-minded The UPS Store owners.